I first contacted Circle N by phone and talked to a young man named Ben. Ben was EXTREMELY helpful, courteous and professional in his discussion with me about refrigerators. I told Ben it would be at least an hour before I got there and he said he would tell the rest of the crew my name and what I was coming in to look for.
When I got there I was actually greeted by Ben and he said he was turning me over to David. David Reinbold, Manager, then assisted me. David answered all my questions to my satisfaction and I selected a refrigerator. David truly acted as a resource and not a pushy salesman trying to show off the latest bells and whistles.
I purchased a refrigerator there and it was delivered and installed the same day. (They had a change in their delivery schedule). I could not be more happy with my purchase and you can bet your life, I will be going back to Circle N for future appliance needs.
Fast forward: I called Circle N to schedule service for a noisy fan on my refrigerator. The man I talked to, from his tone, sounded like he did not believe me and told me he had never heard of this complaint before. I have never owned a Maytag refrigerator until I purchased this one. With that said, I offered to go someplace else for service if he did not want to schedule service for me. He immediately said no, and that he would get on line to fill out the mountain of paper work to schedule me a service call......Cry me a river......Anyway I am scheduled with the joint next door to them that does service........and their phone demeanor...
Read moreI bought a house and needed a refrigerator. Walked into Circle N the day after I closed. They had a counter-depth GE just like I wanted in stock. They delivered it to me for free the following Wednesday. Their delivery guys were right on time. They pre-walked the house and measured to make sure there weren't any super-narrow doorways. They very carefully put it in my kitchen and they hooked up my ice maker with a braided stainless water line. Super smooth transaction and couldn't be happier. My parents have had Circle N repair appliances and electronics long ago (back when you could actually fix a TV). Great local shop to do...
Read moreI went in there on Friday and bought a valve and a starter solenoid for my refrigerator and over the weekend was unable to get the fridge cold and gave up on it so first thing Monday I went to return the valve which was still in the box I had never even touched it and they refused to refund me simply because I did not have my receipt which had blown out my truck window while driving down the highway and it was the same lady and older man who helped me purchase the valve that refused to...
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