If I could leave 0 stars I would. I came in to find my prom dress and felt like the lady was just rushing me out of the store. I am a smaller size but was told to not even try on dresses if they didn’t go past my hips, because they wouldn’t fit me. Which is not true as I mostly put these dresses on through the bottom instead of stepping into them and they fit fine. One dress I tried on was a 00 and I was able to zip it most of the way in the dressing room, however when I came out to ask the lady if she could just clip it she very loudly informed me that it wouldn’t fit me and I would need a bigger size, then proceeded to tell me they didn’t have a bigger size. Being on the smaller side this kinda crushed my body image, and I would hate to see how they treat anyone above a size 2 as they made me feel to big for a dress and were in no way helpful with...
Read moreThe size selection was good, most employees were helpful but one employee completely ruined the experience. When you’re buying a $600 plus gown you expect a luxury experience not an unprofessional employee treating you like you’re stupid. I was in the store for 20 minutes and multiple mistakes were made. 2 of another girls dresses were put with mine so I went back to verify which dresses were mine. Then not even 5 minutes later I went back to try them on and half of them had been given to another girl. I understand that mistakes happen and it was a busy day but instead of apologizing or trying to fix the issue she rolled her eyes and said “well it’s hers now” and...
Read moreWe traveled to this store for a prom dress because of the variety of designers and number of in-store dresses in the size we needed (80+ dresses in a 0). It was THE best organized and run store. It was busy, but they had a system of holding dresses until a fitting room came open that worked. They had a staff that helped zip and adjust (when needed) every dress. The owner was extremely knowledgeable and helpful. The staff were all very sweet, and even though formals are pricey, not a single worker was snobby or rushed us. Even if you have to make a trip, like we did, it's worth it to...
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