Very disappointed in the service. Called on Sunday Nov 28 for repair told them another shop said it wouldn’t be back before Christmas so I didn’t bring it there. This is a train I put up annually for my 4 year old at Christmas time. Bussinger said they could have it back before Christmas as long as there were no parts that needed to be ordered. Brought train in for repair same day, was told 1-2 weeks if didn’t need backordered parts by both man and woman working that day and to call that Friday, they should know by then if it needs parts. Called following Friday, they tell me 6-8 weeks around this time of year and they haven’t looked at train yet. 2 weeks later they haven’t even had their repair guy look at it, continually tell me they’ll call back and then don’t. Huge attitude when I call in asking if it’s been looked at. ...
Read moreIf you're a train enthusiast this is the place for you. Great selection of different guage trains. Awesome selection of accessories from landscaping, large selection of buildings to create your own village. They carry train cars and complete sets. Some vintage trains and accessories. Brio toys for the younger enthusiasts. Also, they added assortment of toys and collectables. Located in Ambler, in the old Depot. Septa trains pass just a few feet away. Spend the afternoon shopping and explore the many restaurants. You won't be...
Read morePurchased online from Bussinger and it was okay. Went into the store for the first time and the gentleman working was somewhat rude and condescending. Explained I was just browsing, and he asked what scale I modeled. I answered, and he proceeded to talk to the person I was with and to me as though we were clueless. Too small an in-store selection to be worth a visit. Won't...
Read more