Sierra — Local services in American Fork

I like this place. I do. But my experience using their restroom today left me wanting me to leave and not to return. First off, there is no woman’s restroom; only a unisex. This means we are required to use a toilet that is filthy and disgusting. Not only this, but the restroom looked as though it hadn’t been cleaned in a while. There was no liner giving me a barrier from this yuck. The outside of the toilet and floor was filthy. The sink gross. The toilet paper dispenser doesn’t appear to work properly. The sliding door under the TP will not lock over to the other side when the other roll is empty causing the TP to rip when trying to unroll it. Then, even the paper towel dispenser is dirty on the inside, meaning that the towel being dispensed is dirtying the freshly washed hands. By the time I walked out of the bathroom, I couldn’t run out of Sierra fast enough. I’m not sure how long it will take me before I will...

I made a return for a hat and the same day purchases 2 other hats. The purchases went through but the return for $40 did not. It has been a month and the company is aware that I made the return (even found the transaction via their headquarters) but cannot refund me “because it failed”. Their new reason is that my card was expired. It is not. And obviously isn’t since the purchase went through. But conveniently the return cannot. The store can not help me and referred me to their online department. They want me to make another purchase online and then they will supposedly refund me for both orders. Obviously I will not be doing that as I cannot trust them to even refund my original order. NEVER spend your money here if you will even consider needing...

It's been more than a month and a half that they haven't refunded my money for clothes I bought there, I've called them, written, they told me to send them the receipt for what I bought, I send them the transaction number and I sent it to them and still no solution, worse customer services, they make you call instead of contacting you themselves and the process is made easier, and now they tell me that they do not have information on my card to make a purchase and they cancel it to have the information of My card, the worst store, I never buy there again so be careful with returns because they don't give you the money back, it's better to ask in cash and make sure that the money...