The Baseline: For a theme park shopping experience, quality merchandise must be provided, an immersive environment must be established, and the items need to relevant to the theme.
Service: Disney cast members consistently and enthusiastically provide a great customer experience almost every time. The times that I have been here I have asked to find different sizes of clothing, picking up items ordered elsewhere, and checking out via mobile checkout.
Selection: The merchandise is constantly updating and rotating. I have always found a new items when I come here (I.e. It is June and I already bought a Fall/Halloween shirt selection). Clothing is your main item to buy here but there is a selection of toys, stuffed characters, magic bands, ears, nick-knacks, etc. to fulfill your Disney desires.
Value: Price-wise is Disney Pricing. You aren’t going to get the must-go sale here and that is fine because you are here at a Disney Park and the Outlet store is up Interstate 5 at the Citadel Outlet...
Read moreMe and my sister came by when the park was closing. We were one of the last ones in there.
My sister was looking for disney purse collabs and we found them here. Savannah was the employee helping us and she had to go grab more bags because they sold the ones up front. She was so nice and brought out 2 of each bag and wallet so my sister can choose which design she wants because each one is slightly different. She went above and beyond to help us and we greatly appreciate it.
While she was away getting the bags another employee, I believe her name is Tanya, chatted with us while Savannah was getting the bags. Tanya was so nice and energetic especially since her work day was wrapping up. Hope you have a great day off with your son and husband!
Thank you Savannah and Tanya! You ladies...
Read moreWe had an incredible shopping experience at Elias & Company. The store is absolutely packed with so many unique and beautiful items—it was a joy just to browse. We found exactly what we were looking for, and then some! The staff was friendly and helpful, making the whole visit even better. If you're looking for great selection and quality products, this is the place to go. 5 stars,...
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