I have been in the store twice. And although I can't necessarily afford anything that they sell there, I like to check it out. They have extraordinary well-crafted clothing, shoes, backpacks, etc.
on my second visit I was greeted by an employee named Adam. He took me on a tour of the store despite the fact I told him I had no money. He was so excited just to show me the products and to tell me about the care and craftsmanship that goes into every product. orm. And to inform me of fjallraven's strict code of ethics when it comes to treatment of their employees and especially the planet and the people that live on it. I was quite impressed. I wound up talking to Adam for nearly an hour about everything. It was by far the best retail experience of my life. made me want to get a better job just so I could afford their products :-)
Adam encouraged me to come back any time even if just have a conversation. Hetold me to bring my friends in to encourage other people to stop by. He said his concern was not to sell but rather to inform people and simply to connect with the community. I was...
Read moreI found out about this brand about a year ago and it was because of this store’s location. I love shopping here and go as often as I can! The staff is friendly, helpful, and full of insight. The products are made with some of the highest quality materials I have ever seen! And all products come with a lifetime guarantee to replace seams. They have everything you could ever want or need for an outdoor adventure, from day hiking wear to high elevation backpacking gear. Not only is the gear of great quality, they are also sustainable too as some, if not most, of their products are made with recycled materials. Would definitely recommend getting a majority of your outdoor gear from this place and any other...
Read morePlease note: this review is purely about the customer service at this store, and not so much the products themselves.
Walking into this store, we were greeted by a friendly staff member who was making fresh, hot s'mores complete with graham crackers, chocolate, and a perfectly charred marshmallow. Since we were all adults, we were also treated to a free local beer (half can). To top it all off, the cups were sustainable. One of the most pleasant shopping experiences I've ever had.
As for the actual items in-store, we did not end up buying anything because although they looked very nice and high quality, the prices were slightly out of our price range....
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