RH Annapolis | The Gallery at Annapolis Towne Centre at Parole — Local services in Annapolis

This place a joke for a furniture store. I went in for furniture shopping after work in scrubs so I was not “dressed to impress”. Not greeted by a single person. All the sales people sitting at a table to the left laughing and giggling. So I walked around, like a few pieces and wanted more information about delivery times etc, went back to them to ask, I was not even acknowledged despite them looking straight at me, they all just continued to talk amongst themselves. So I left, and went across the street to Arhaus where I was immediately greeted and assisted. Surprisingly we were in Virginia the following weekend and similar experience at the RH in Tysons as well. So we ultimately ended up furnishing from Arhaus instead due to clear customer service issues and selective assistance at RH despite the location! We ended up spending our $$$$ at Arhaus! Furnished 4 rooms from them with impeccable service even after delivery! Look else where - this shop is just looks, no customer service and everything is...

Currently working with design consultant, Holly Trakas. My experience has been excellent- she listens well, has a good feel for my vision, has been very responsive, sets good expectations, and has had great follow up/ follow through. Have enjoyed working with her and their team at this store.

Breath of fresh air after having a negative experience at the Tysons Corner Store in Virginia. We run a successful business that has been built on good customer service- so when I receive that same kind of service, I REALLY appreciate it... She deserves to be recognized! Excited for my home transformation! Thanks...

Really enjoyed working with Rosalie (5 stars). Purchased a dining room set and chandelier. Items were delivered w/in the same month which is a plus. Would love to purchase more lighting only if their team would install. Took my electrician longer than expected to assemble and install the chandelier, but overall quality is great!

I gave 4 stars only because the table leg had a minor ding near the foot, but noticeable considering the money paid. RH called to fixed it, but they’re using a contractor to fix it rather than their own technician. They have yet to reach out. Will update review when and if it...