I have been a customer of Couch’s for many years. In our area, Couch’s is viewed as the premier jeweler for finer quality jewelry and other items they sell. They are highly knowledgeable in the products sold and the service for repairs can always be counted on to be performed with skill and accuracy. In addition, the service before as well as after the sale is very high quality. When you buy from them you will be able to count on their standing behind their products & service. Not only can one count on getting a high quality product but also can rely on very reasonable prices. They have earned a well deserved reputation for being a premier jeweler. And Anniston and the surrounding area is fortunate because they sell lines of jewelry and more that is typically associated with larger city areas. You can count on them for all your jewelry and...
   Read moreMy fiance bought a wedding ring set from an individual and they were too small. I contacted Couch's through their website and was responded to very promptly. I dropped my rings off on a Tuesday just before they closed and was given a price and an estimated time of 3-5 business days. The staff was extremely helpful and kind. They helped to determine what size the rings needed to be and made sure the work could be done before I left. I got a message from them the very next day saying my rings were ready. Within 24 hours of dropping them off, they were back on my hand. Not only that but they charged me less than the original quote. The store is a beautiful place in a very classic building. Everything about my short experience was amazing. I highly recommend them. Any of the big chain stores would have charged more and...
   Read moreI got my fiance's engagement ring last year here and we love it, so I went back to order her wedding band a few weeks ago and because we had chose the engagement ring through the website I decide to do the same with the wedding band, today we went to pay it off, long story short, we didn't expect how thin the ring was because we had ordered it online so you know it's hard to tell fine details so we decide to go back and see if something could be done. And they were so nice and friendly they worked with us, they let us choose from the wedding band area they had on display, they made the whole process so easy, they also applied the holiday discount on the new ring that we chose and we left very satisfied with the new ring, and we are so grateful of the good...
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