Marshalls — Local services in Apopka

My family and I shop this location frequently , normally it is a very pleasant experience with tons to shop from and friendly staff, until today. Please make sure to mention you have your receipt 1000 time when calling to verify the store can remove a security tag an employee forgot to remove. I called in today just to verify I wouldn’t have an issue returning to the store with my receipt to have a security tag removed and when Derrick , Doug , Dewayne ( can’t remember is exact name ) answered and I explained myself, he drills me what felt like 1000 times repeating himself to make sure I had my receipt after I clearly made it known I had my receipt as to he was insinuating my item may have been stolen. I understand people steal and it is company policy to have your receipt as I clearly told him in the beginning , you sir do not need to be answering the phone; maybe loss prevention is for you. Very...

"I had the pleasure of being assisted by Mrs. Annie J, and I must say she provided the best customer service I've ever experienced. She made me feel so welcome and her positive attitude was truly refreshing. She went above and beyond to help me choose between a white and black shirt, and I really appreciated her kindness. On the other hand, my experience with Fred was not as pleasant. He was unfriendly and unwelcoming, which made the experience less enjoyable. However, Mrs. Annie J's exceptional service made my visit worthwhile. Perhaps Fred could benefit from learning a few customer service skills from...

I frequent this Marshalls at least once or twice a month, and I've got to say that I am always able to find multiple things that's within my price range and that matches my style. It is one of the most hassle free thrift stores, as everything is organized in a manner that won't have you searching for days. It is very neat, unlike it's competitors, have enough space to move around, and I'm typically never waiting in line for things as I go around 11am-12pm...