I have had my watch resized here and a damaged ring repaired and resized. Swanson Jewelers is like stepping back in time, where quality and customer satisfaction matter. Plus their pricing is extremely fair! The ring was fixed in a week and the watch resized on the spot, so service is quick. Yet despite the quick turnaround, the ring looked perfect and fit right!
To note, they sell polish and cleaning materials for your jewelry too. Truly this place is a gem and I will be coming back here for my jewelry buying needs.
UPDATE 12/13/2018: My partner and I decided to get our engagement rings here since we had such great service in the past and we wanted to support a local business. We worked with David and we were able to get two beautiful engagement rings that suited each of us for an amazing price.
The process went smoothly and was incredibly easy. And David was lovely through the whole experience and able to offer advice when we wanted non-traditional gemstones and for other matters. It took about a month from selecting our settings to receiving them in person, but that is because of the holidays and ordering of a stone for my ring. I cannot recommend...
Read moreNot the place to come for more complicated repairs. I took a ring in to be enlarged by .25 size. The jeweler mentioned after I asked that there would be a slight change in the pattern, but instead the whole back of the ring got stretched out and the small edging the milgrain was on completely smoothed over for much of the back. I was really unhappy and felt that the changes weren’t adequately explained (and only mentioned because I asked). If I had known how the ring would look afterwards I would have not have gone forward with the resizing.
I took the ring to Rebekah Brooks and they said it was poorly done and that the back should have been cut open and a replica piece put in. Now I have to pay an extra 150+ to have the ring restored.
They were fine for resizing...
Read moreI’ve never had nicer and more helpful service in a jewelry shop. I arrived just before closing time with the back having fallen off my inexpensive Timex. Never would have tried having a good quality jewelry/watchmaker try to repair this cheap watch if a knowledgeable friend hadn’t urged me to try Swanson’s. I was received with courtesy, served immediately and had my fix done in minutes. Cost: $5. To risk a pun, this...
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