We went to charmer and loved what we got (sour wood, raspberry and lavender ) I decided to order Honey for Christmas for my mother. I did this all online . my debit card did not go all the way through due to a new debit card. Not too long after I had given up temporarily (I was at work and didnt have time to validate ) a charming girl from charmer called me and said that their system was messing up and wanted to make sure everything was OK . I informed her about my new card and I was also concerned because a couple of items were low in stock. She put everything aside for me, she took my phone number and told me that if my card went through or the system got fixed she would text me. I communicated that it would be at least 2days, due to work, before I could call back. The next day she texted me something terribly sweet that I don't recall..but it was somewhere along the lines of have a nice day. When I did finally get to call , the system was still weird and just the process of canceling an online order for a post order took about 30 mins. We talked like we had been best friends for years. As the situation was done all I could think was "this is how it should be ". She wrapped it extra special because she knew it...
Read moreI’ll assume the owner wasn’t in during our visit, because the experience was a bit off. The staff was helpful at first, especially when it came to sampling the honey.
But after we picked out six bottles, easily around $120 worth, and set them on the counter so we could keep browsing, we were told, "You can’t do that, if an order comes in." I understand the point, but it was a quiet Tuesday and we were clearly planning to buy more, possibly shirts, jars, and other items. The interaction just felt unnecessarily rigid, like there was no effort to make the experience convenient or welcoming.
They pointed to the baskets next to the counter and said, "We have baskets there." At that point, with our honey already on the counter, they could have simply started packing it up and placed it in a basket for us.
Honestly, I’ve had more hospitality at the local fast food than here. It turned me off enough to just take what I...
Read moreA local food guide recommended Asheville Bee Charmer and my mom wanted to buy gifts for her friends so we stopped by this store.
It's a cozy average size store. It has pretty decorations and is organized well.
They have some infused honey but most of their honey flavors are by having bees only collect nectar from a specific type of flowers. Impressive! Besides honey, they also sell some bee/honey related products like honey lotion bar, honey dispenser, shirts, etc.
They have a small stand that lets you try different honey flavors so you know which one you want to buy. Some of them have very nice, clear, distinct flavors. My favorite was Lavender as it was not so sweet and really delicate. One of them tasted very close to toasted marshmallow. Others I felt they were quite similar.
It's not exactly cheap but...
Read more