1 Nails — Local services in Atlanta

Pro: • Quick to get me in a chair • Had a cute book with nail colors that you can sit and choose from instead of standing up and browsing on a rack. Booklet was only 2 pages - a left side and right side of nail colors with some on the right page not filled out with colors

Consistency is not the same here. So getting a good nail tech once is not probs going to happen if you come back • Leg massage: Consisted of only rubbing lotion on the front of me legs and hardly rubbed/ massaged the back • Towel was lazily draped over legs compared to others. Other people had the towel hugging their legs and toes but my was half tossed on my legs covering only from front ankle to bottom of my knees. Back legs got nothing and so did my actual feet. • My husband got a more through massage than I did - rubbing lotion on the front of my legs for a minute or less compared to rubbing and massaging lotion of the whole leg for a couple minutes • Towel massage for my husband: the towel was draped over his legs and rubbed up and down 3 times then taken off. The lady next to me had her Towel draped and wrapped around her legs and feet, they squeezed the towel on her legs and let it stay there for a while.

I think they need to have a better system in place of once you finish nails do x,y, z. • Started with clipping nails and sanding them down? Other people started with having feet in the water or putting feet in bowl then filling up. I was confused as to what their system is • My nail tech left without telling me how long to sit, where to go to pay and or helping me in my shoes (which is fine not everyone does it) however the nail tech for my husband told him to wait in his chair for 5 min before getting up and I was just kinda left in the blind • When a lady came up to us to ask if we wanted to pay we said yes, and she just stood there. So she asked again if we wanted to pay and I said yes we'd like to pay and she stood there. I asked if I need to go to the front or pay here then she told me that we can pay sitting down. I was co fused as to what to do as places usually ask you if you want to pay sitting and they'll bring the check or pay when you leave.

Experience: • Cleaning my toes: I could still see dirt under some nails, the edges weren't cleaned up • the emory board was gently placed over my toes and skin as a quick one two stoke gave them the final polish that was missing instead of individual attention - but I'm guessing that comes with a more expensive package? • I asked my nail tech to get the sides of my big toes because they were in-grown and to clean the dirt left over that he missed when cleaning them the first time - he started talking to the person next to him rolling his eyes at me and then looking back at her and kind of mubling under his breath with his coworker. Yeah, not the friendlest when it comes to feedback on your toes but they definitely talk about you and roll their eyes at you if you don't like the work. • My nail tech didn't extend the nail polish all the way down my nail so when I gave it a lookover he already left with all the tools. Didn't get a chance to ask him to put a bit more polish before he left. • For reference I had the young man with the buzcut and hoop earrings

Overall thoughts: • 3/5 • Cute salon • Service overall kinda sucked. They still have gaps to fill in to be more efficient. Some things they can do to help: be consistent from 1 nail tech to the other. Have a set way of doing x,y,z service. • For the area that's its in, I was expecting a great service like the name suggests. It also seems like if you're a regular you get a nice job but if you're new then it'll not be as nice-just what I've gathered from reviews • Nail service was meh, if I need my nails done for an event and want a nice relaxing time I'd prob not go here. If I want to get in and out for an okay job - well this is a good contender. • My nail tech ended up being a bit rude with the whole mumbling to his co-workers and looking at me whilst rolling his eyes after I asked him to fix parts of my nail that he...

I’m giving them one star because they actually do a decent job (hit or miss, that’s like any salon if you don’t have a designated technician). The customer service here is absolutely horrible. I live across the street and this used to be my salon solely due to proximinity. Now every now and then when I’m in a rush I do stop in to get a color change or something. Last week I went in here with a broken toe nail. I asked the technician to apply a piece of acrylic to my nail to make it appear uniform. She put acrylic over my entire toenail after I had explained to her that they were damaged after having done gel polish on my feet for a few months. The layer of acrylic she did was so thick, and honestly unnecessary. I have had technicians apply acrylic just to the corner of the nail to hold it in place until it grows out but she refused to do that. Not to mention she KNEW I had opted out of polish (I chose clear and was communicative about that). So of course with the clear polish, this horrible acrylic job was visible. I kindly asked her to remove it and had all intentions of tipping her for her time. She LITERALLY told me in front of the owner “you wase mah tam” as if I had done it on purpose. As a professional she should have advised me on what to do to make it look uniform but the only solution I saw fit was to remove the acrylic (by means of soaking). Then I got the bill which was for $75.00 (I got dip on my nails too- I love how they came out). She tried to be slick and just cash me out while I was seated and didn’t explain the cost (they are actually infamous for doing this so beware). I disputed the extra $10 they had charged me for my pedicure due to the one acrylic nail... that they did and removed because it looked horrible. The OWNER (Tony) tried to argue with me and tell me there was still acrylic on my toe after I had literally sat there for twenty minutes letting it soak off... what a nut case... won’t be returning and I advise you all not to go to this salon. I am never one to leave bad reviews, but when you’re paying $75.00 for a service, reasonable customer service is the...

I've been back three times in attempts to allow them to rectify the poor quality work done on my hands to no avail. I've been brushed off and completely disregarded. I've been told that "when you have long nails you have to be very careful" I'VE BEEN GETTING MY NAILS DONE FOR 20YRS!! This isn't my first rodeo or my first time requesting the length and style. IF YOU DIDN'T KNOW HOW TO DO WHAT I WAS REQUESTING, YOU SHOULDN'T HAVE OFFERED SERVICE! It took three people to do my nails that day 🤔🤔🤔 I came in with a set that had been on for three weeks that were the same length, with stones still in place...and you mean to tell me YOUR SET DIDN'T LAST 3 DAYS!!! 5 NAILS BROKEN OR CHIPPING IN ONE WEEK??? 🤔 🙄 😩 Shame on you all! Absolutely horrible experience!! I've never been treated as if my money didn't amount to anything. I admit, I spend too much getting my nails done every two weeks but I pay for services rendered to me. And I tip! No one should feel as if they are not appreciated. I wish I could give 0 stars and leave a review. I spent $65 for a full acrylic set of coffin nails with gel polish. In two days a nail broke, I went to get it repaired and I asked for them to thicken them all up, as they all appeared to be too thin, my request was ignored. Ended up going back in the very next day as another nail broke, and was charged $5 to fix that one. Today (not even a full week into this FULL SET) ANOTHER nail broke! I called to speak with the manager/owner and didn't get them. Called back and was told it would be $45 to correct the issues that were not my fault in the first place. I WAS TOLD TO WAIT UNTIL I GET A FILL-IN TO THICKEN 😳 What in the world?? Like really?!? A customer spend $70 with you, tip $10 and is totally disregarded?? I sure will not be back and I will be passing the word about this horrible experience. NOT WORTH YOUR TIME NOR MONEY! THEIR PRODUCTS ARE CHEAP OR THEIR QUALITY OF SERVICE IS POOR!! SUCH A WASTE OF...