Mr. Chris Liddell was responsive and professional from our initial conversation . He was patient with me , very knowledgeable and answered all my questions. It’s my first home purchase and he even provided me with additional information outside of the services he was providing for me with State Farm . For example, which home Warranty works great for him and his home . Not only did he help me understand and finalize my policy . He communicated with my home purchase seller via email to ensure the mortgage company receives the policy binder in a timely fashion . He also got me started on my first life insurance policy which was long over due . What really topped off his services is that he wasn’t my initial insurance agent . My agent was great but we weren’t really a match. I asked him is it possible for me to switch agents and he gladly told me sure , just ask for him when I call. Thank you Chris for your services it is greatly appreciated and I look forward to working with you as needed for all my policies in...
Read moreI recently had an incredibly positive experience with State Farm that I feel compelled to share. Having encountered a puzzling issue with my billing, I was fortunate enough to have Josette as my sales rep. From the moment she picked up the phone, her demeanor was nothing short of warm and professional.
Josette not only resolved the billing discrepancy swiftly but also took the initiative to review my account to ensure I was getting all the discounts for which I qualified. It was refreshing to interact with someone who genuinely cared about my concerns and was committed to ensuring I was fully satisfied with the resolution. It’s not every day you encounter such dedication and commitment to customer satisfaction, which seems to be the standard at this particular office. I highly recommend this company to anyone seeking a reliable and customer-focused car...
Read moreHi Chris, So today I called your office today for help to get my Auto Insurance, and I was attended to by ZOE, I would first of all commend the work you are all doing to help people with little or no stress, the whole process was seamless, And about the Representative I believe the work space would be blessed to have her kind more, she took her time to explain all the details I needed, great customer service from her was nothing short of excellent and she ended up showing me the importance of getting the auto and personal belongings insured too. I thank her for being professional and good at her job and to all your staff for the great Job they do. I will definitely recommend your office to others who need same help that I just got. I gave y’all a 5 start rating by the way…. Have...
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