Woodruff Arts Center Parking Garage — Local services in Atlanta

I wish the art center would replace the management of this parking deck. I have been a member of the High museum for about 5 years. The service at this parking garage is consistently poor. For example, when I presented my museum membership for free parking, the guy acted like he didn't want members there and that he would lose money from his pocket or something.

The signage needs to improve as well. The pricing here is misleading. The people at the gate would charge you $25 for insurance, even if 30 minutes, although the sign says something different. The small print that says all day is not clear what that means. Most parking lots have an all-day rate which means if you stay for...

Went a day where for some reason parking was being regulate by a cop and what seemed to be a worker. There was a sign that said prepaid only, and I asked if it was prepaid while they were working people in to the garage from traffic. A simple yes or no would suffice but the worker decided to be rude, arrogant and power hungry by saying “oh come on man I said go in already just do it.” I asked again and he said “oh now you’re playing with me just go ahead and get out” I said I would like to go in and he said “no you’re not allowed just leave”. Oh the cop was also yelling at people for slowly and carefully driving in. What wonderful service. Traffic leaving was...

When I tried to pay with a card, which I’ve done many times before, it took a long time to process, then it said payment rejected. They demanded another card. My husband gave his card and the exact same thing happened, so clearly it was their system, not our cards. They told us we had to leave the garage and couldn’t park there. We went and parked elsewhere, but saw that our cards had been charged $20 anyway. This had to have happened to multiple people because we saw a long line behind us as we were leaving. This was on 7/1/23. The staff were very rude and accusatory...