Moxy Atlanta Midtown — Hotel in Atlanta

There’s almost nothing I dislike about this hotel. It’s affordable, it’s tucked into a quiet corner of Midtown, and it’s cool. It reminds me of a European hipster hotel… in a good way!

A bit of advice if you’re driving: TAKE YOUR PARKING TICKET WITH YOU to check-in. They’ll scan it and add to your hotel account. This way the parking fee will be added to your room bill, and you can enter and leave the parking deck as often as you wish using the same ticket. Otherwise, you’ll have to pay with a credit card every time you leave. Also, luggage carts should be to the right of the main door, and the elevators to rooms are in the far corner from where you walked in, to the left of the main door.

Anyway, once you get to your room you’ll find it decorated in the “sparse hipster” style that’s so popular these days. There’s no closet to hang things, just a series of pegs on the wall. The TV is mounted to the wall, instead of sitting on a big piece of furniture. The nightstands (with built-in outlets) and desk look like something you’d see at a nicer Scandinavian furniture store. They contrast well with the “steampunky” copper\brown fixtures. There are locally-themed prints on the wall throughout.

But if the setting is “minimal”, that doesn’t mean there aren’t nice touches everywhere. There’s a Purell wipe next to the remote. The bathroom had plenty of towels. The shower offered both a rainfall head and a detachable wand, the kind Europeans love. The shower felt SO ROOMY! The bedroom and bathroom have alternate lighting schemes.

The TV has apps for popular streaming services like Netflix, Hulu and YouTube (it’s not free, you have to login to your own account; I recommend logging in using a code on your phone rather than enter the info with the TV remote). The TV also acts as a Bluetooth speaker, so you can enjoy music while getting ready. Wi-Fi was very fast and stable – I took 600+ pictures at the concert I attended, and all those photos were uploaded to my OneDrive account without me even noticing!

The bed was SUPER-COMFY, but also falls victim to the modern trend of using two smaller pillows instead of one standard\king pillow (four pillows total instead of two). I just can’t get comfortable with two small pillows, no matter what I try. There’s only one trash bin in the whole room, and it’s a tiny copper pail in the bathroom. It’s barely big enough to store a couple empty drink cans and a McDonald’s bag. Pizza boxes will not fit. The trash bin is also LOUD: I dropped an empty plastic Coke bottle in there around 2AM, and probably woke up half the floor with the BAM! BAM! BAM! of the bottle loudly bouncing around the metal bin. The main lobby has large “play” areas, with the bar\front desk, a couple pool tables, comfy chairs and coffee tables with board games, etc. I wasn’t there long enough to enjoy any of that (and was by myself at that). But every time I walked through the lobby there were people sitting around drinking coffee or cocktails, playing pool or Jenga, and generally just having a good time, which was nice. The nice details continue here: the hotel had a large TV display sitting on a row of old lockers, and each locker had a tag of a name of a locally-themed song like “Georgia on my Mind” and “Welcome to Atlanta”. Cute!

The hotel has a very cool rooftop bar with swimming pool; unfortunately, it was around 40F, so I wasn’t gonna go for a swim or drink a Jameson in that cold! Speaking of, at check-in you’ll get a poker chip you can exchange for a complimentary drink at the bar. In my case, the bar was open from 5PM – 11PM, which was exactly when I was going to be out of the hotel. This was on a Sunday – the bar may be open...

First off I have no problem with the staff at the Moxy in Atlanta…the issue is with the vendor chosen to handle the parking garage. I believe they are called Interpark. Please choose a new vendor. There is a misleading sign posted about the cost of parking.The very top of the sign said $5 for up to 30 minutes and $10 for over and hour and so on. There were no specific dates posted for those prices. Then way at the bottom of the sign, it said “weekend special” $20. We thought that meant if you park over the weekend there was a special of $20. So when our ticket price came back saying $20 we were confused because we were only parked for 20 minutes. Not even 30 minutes.

We pressed the button to get help. The attendant came on the line and said they couldn’t help and would not let us out the garage. We pleaded our case and confusion and instead of “assisting” they said sorry that’s the weekend price and hung up on us.

We called back and offered to take a picture of the sign and send it, and the attendant yelled, “NO!! I already know what it says I’ve been working here for a long time!”EXTREMELY rude…I was shocked and couldn’t believe it. Then we asked if they could send an attendant to the gate to help us and the lady on the line told us she can’t because she’s in Chicago and there is no one to send. What if there had been an emergency??? That’s sounds dangerous and like a liability…locking customers in a garage.

Then she (the attendant on the line) proceeded to say “no one else has ever had a problem paying $20.” Really? That’s your way of assisting us?? By comparing us to other people? We were only there for 20 minutes so of course no one else probably had this happen before. Just because no one else ever had a problem, doesn’t make it right or okay to be rude.

I’m a firm believer in customer service and if you are impatient, aren’t willing to help customers… or even try, or if you only look for reasons to say “no” and are emotional and prefer to argu, then you’re in the wrong field.

It was clearly a misunderstanding and miscommunication (the sign was misleading) but instead of actually assisting us, she yelled at us, told us “Happy Father’s Day” in a VERY condescending manner and then hung up on us. In all honesty…the day was actually ruined because of the lack of empathy and professionalism from the workers at that Interpark. VERY poor representation for the Moxy. It’s not about the money. It’s the principle and the way we were treated.

I truly hope Interpark (and the Moxy) are not okay with workers who are supposed to assist paying customers, instead, yelling and hanging up on them. Even if she truly couldn’t help…she did not have to so mean and unprofessional. I can think of multiple PROFESSIONAL ways she could’ve handled the situation. Bad representation of Chicago as well. I have attached a picture of the...

We stayed here because our conference hotel was and out and this was in walking distance and reasonably priced.

It is a fun, funky hotel with a lot of unexpected, cheeky surprises. The hotel check-in is part of the bar which takes up the center of the lobby. We received free drink tokens upon check-in which was nice but could be annoying if you are sober or struggling with alcohol use. However, they do offer mocktails and plenty of other drinks to use them for.

The restaurant was not open during our stay and I don't believe there was room service. Besides the bar other offerings included one cooler of kombucha and sparkling waters and another cooler of canned wines, champagne, beer, spiked seltzer and artisanal mixed drinks in fancy glass bottles. Free candy in jars and some snacks for purchase. There were bagels for sale in the a.m. but no breakfast really worth speaking of and better breakfast/coffee available around the corner.

Parking was $25/day in the attached garage which was convenient. The midtown location is great and there are top notch restaurants in walking distance or a short uber ride. The Beltline and Piedmont Park were a short walk with lovely trails!

The rooms/common areas were very modern and funky with a high end Basecamp Hostel/boutique millenial hotel vibe. There are chess, jenga and other board games in the lobby and an outdoor lounge with string lights and pool. BEDS WERE SUPER COMFORTABLE!

Bathrooms had no small sample toiletries only refillable soap, shampoo/bodywash and conditioner. Eco friendly!

My husband was not excited to have to use the communal ironing station and felt the iron was not intuitive and took too long to heat up. It delayed us getting to our meeting by about 7 mins.

There was no fridge in the room, which would have been nice but they did store our food downstairs and it was available as needed.

There are no closets in the room instead there are hooks on the wall running the length of the room to hang clothes, but there needs to be more hangers and the room was very spacious such that there was enough room that they could have put a fridge and ironing board easily.

This hotel is clearly geared for millennial professional types and older, conservative guests may not enjoy the pictures of half naked men in the ironing room or on the go not disturb signs. Overall, it was an excellent stay. We enjoyed the hotel even though we felt a tad older than the target demographic. We would...