AshleGryre Designer Boutique — Local services in Atlantic Beach

I would just like to say, I understand that small businesses can't constantly afford returns and exchanges without a receipt like department stores. But, there is an exception to every rule. It is about making the customer happy to the best of your ability. It is also about treating the customer with respect no matter how upset the customer is. I have been in retail for many years and the company I currently work for believes in providing the best customer service possible. I do believe that is why their business is so lucrative. After having a disappointing experience with the product with the gift that was purchased, she probably didn't want to try another pair of earrings. You could have made an exception, especially after she spent awhile in your store the day before thinking she was going to be able to exchange them for clothing. It shouldn't matter if it's clothing or jewelry she was exchanging it for. She was going to give you more business in her exchange and could have very well brought you repeat business and other customers such as myself into your store. One bad review can go a lot further than a good review. And when you called her, it was a call of intimidation. I assume that is why she apologized. I know the associate she initially worked with was very nice and good to her and did what she could. But, she did lead her to believe that she was able to exchange them before she did her shopping and for that you should have made the exception. And, in the future your associate would know how to deal with the situation and it would be a learning experience. And, you knew the product came from your store so what is the big deal? You lost more than you would have gained in this situation. That is how you, as a business owner, should weigh the situation. Good luck in the future finding the right solution for not only yourself, but for...

As a woman who is a size 12-14, it is often difficult for me to find options for special occasions and travel. I have NEVER been disappointed when shopping at AshleGryre! The owners and sales associates at the Atlantic Beach location always know which of their styles have that flowy look that I love, and spend that one on one time with me, as well as other customers in the store, that makes us feel special! They also always have such a cute selection of shoes, jewelry, fragrance, and scents for the home. I highly recommend AshleGryre to anyone looking for unique finds that are not only trendy and stylish, but also for classic pieces that will be staples in their wardrobe for...

This store HAS IT ALL!! Splurges, steals, and everything in between. The mom and daughter team really make you feel like you're on of their friends trying on clothes from their own closet. They give honest feedback and also put outfits together for you. Best boutique at the beach, hands down! They also give incredible service remotely. I live out of state. I ordered a scarf via phone and it arrived in two days! Love love love this store and I can't wait to...