Primark — Local services in Auburn Hills

Disappointed by my experience. Drove over an hour to look for a specific item. There was only 1 on the mannequin that they told me they could not give away. Therefore, I asked when the item would be in stock. Primark staff said they would be in stock Tuesday morning as a new shipment will be in and instructed me to come back at that time. I drove again over an hour just to be told that the stock has not been unloaded and staff cannot go back and look for the items. I tried to call several times to speak with a manager before writing a review to find out if there is a day where I could for sure return and the product would actually be there, however, staff did not answer the phones. Just wish I was flat out told they have no idea when the products will be available to the consumer rather than instructed to come back when products are not available to purchase yet. I still wish there was a way I could purchase this product at some point as the products at...

I’m only giving it one stars because of the selection of stuff they have. I had the worst experience shopping here. As soon as I walked in I was being followed by security. Every step I made I was followed. The baby clothes are by the door and as I approached the door I heard them say something over the radio then two more security guards started following me. I started walking around some more to see what else I could find and here comes another two. Mind you at this point there’s five people just following me around watching my every move. I walked up to the cash register and paid for the stuff I had and these people didn’t stop following me until I cashed out. Now that I think about it I should have never even bought anything here. I have never experienced anything like that before and will never return to primark. The quality of stuff isn’t even that...

Went to check out line and there is no line at all. There are five employees at the front just chatting in spanish (nothing wrong with that). I approached the counter and one of closest employee asked if I was paying with card or cash to which I replied with card. She tried to direct me to the self checkout, clearly indicating that she did not want to do her job. I asked why I couldn’t just check out here and she then said she could BUT she proceeded to continue her conversation in Spanish to her coworker. It was very unprofessional and a waste of employment opportunity for someone else looking for a job since she and others at the front registers clearly did not want to do what they are paid to do. Never had an issue before this trip but this recent trip, I am disappointed by the lack of attentiveness from...