Family Dollar — Local services in Aurora

The worst experience I have ever had at a family dollar store. The cashier Dee was very nasty and rude to me and thought it was funny that I expressed how bad he made me feel laughing at the fact of his supre UNPROFESSIONAL customer service. I went in to buy tampons and peroxide. The tampons said 4.15. it rang up 6 something. I said politely hey those said 4.15. Dee says to me there is nothing he can do so I went back and looked at the price. It said 4.15. I go back to cashier Dee and tell him yes I seen it correctly. Dee tells me no and there is nothing he can do cause it's a lot in the box of tampons and it might be in the wrong spot. I said okay and it should be honered at the 4.15 cause it should not be in that place of the wrong price. So I asked him to get the manager. Dee then says loudly as he walks off OHHHH MYYYY GODDD. So the guy comes and says nice and friendly Hello. I said hello hey the tampons are in the spot of 4.15 and it should be honered at that price. He says oh I totally agree. And told Dee I know you don't stock the shelves Dee then starts making rude remarks smacking his lips and laughter as I explained to the guy How Dee walked off and screams OHH MYY GODD CAUSE I ASKED FOR A MANAGER. The guys apologize and said I'll take care of it Dee now keeps making lip smacking remarks so I tell him Without us customers you would not have a job and you shouldn't treat customers that way a customer the guy starts helping says it's not funny and she is right. VERY UNPROFESSIONAL AND HE REALLY SHOULD HAVE MORE CUSTOMER SERVICE TRAINING OR A NEW JOB. STORE MANAGER AND DISTRICT MGR please watch your camera footage 2/25/25 time 13:09:34 transaction 034770279876102540 Watch and listen to the whole transaction time I gave is after I paid it's...

Below is an incident that happened about 6 months ago. They seem to have cleaned the store up. My experience a young lady named TAMARA was excellent! I understand stock runs low from tine to tine but this young lady searched high and low with me for an item that I needed. She apologized that the item wasn't in stock and assisted me in for doing an alternative so that I wouldn't have to go to another store. Sometimes these stores don't recognize when they have a strong addition to their backbone. I hope this review reaches her and the store. Thank you Tamara. You're an all star!

My 14 year old son and I rode our bikes to this location.... The store is a total mess. While I'm shopping I overheard the red head clerk talking to one of the managers. She says..."Big boy needs to get off that bike. You see that back tire? It's like wooomf..." She didn't know that his mother was in the store. The manager did and he about panicked. I made sure the manager acknowledged that she was talking to him...I get a ipmish..."I'll talk to the other one" whatever that means. Your store is a total mess and anyone could fall over the boxes and debris that's all over the floors and then sue...can you people really afford that? Maybe instead if fat shaming kids...clean your store and yes... your clerks as well. The woman shaming my some had bad hygiene and I stopped her from talking to me because of the odor emitting from her mouth. I always told my kids that bad words and mean talk makes your breath stink. I feel I've met the mother of the all. But this bullying will not go unnoticed. How dare you pick at my kid and all he was doing was being a kid. This isn't...

This place is awesome!! The bathroom was totally and completely destroyed!! Complete with piss soaked paper towels covering a good portion of the tiled real estate that appeared to have never been mopped. I'm talkin' the bathroom sink was pulled down off the wall and so, this coupled with the lack of running water made for a hands free washing experience. There was blood splatters all over the toilet, mirror, walls alms floor (I'm assuming due to the large Aurora population of heroin and meth junkies that frequent this particular Family Dollar bathroom shooting gallery). Also, this location is of the few places left in the world that will let just about anyone use their restroom. The products on the shelves are all very tidy and organized, as if one would assume they hire exclusively intravenous methamphetamine users. This is probably why there are only seven collective teeth between the cashier, stock person, and manager smiling back to thank you for your business as you leave confused as to why you have purchased a six foot landline phone cord and a box of...