I had nothing but a positive experience with everyone at Cowboy Pools. I had reached out to their customer service email address to find out what would be the best way to level the ground, as our backyard already has river rocks in it. We also already had a cut out in our deck and I wanted their professional opinion on which size would be best to fit the area. Aaron talked to me on the phone and walked me through how to measure the space and what he felt would be best. We scheduled our delivery a few months in advance and they were so communicative the entire process. I had so many questions and Krysten and Aaron would always respond to my emails in a quick and friendly manner. We even decided to get the epoxy liner a few days before the day of delivery and they handled it all for us with no issues at all. On the day of delivery, Ryan and Andy installed everything and explained how everything worked for us. Honestly, they were so efficient and so friendly. We went the route of getting the natural gas water heater and worked with their plumber, Ryan, who was also great and so communicative. We actually used our pool last night (February) and we got it up to 105 degrees. So not only do we have a pool in the summer, but can basically have a hot tub in the winter! I know there are several companies in Austin that can provide this product and many people think they can even DIY it but when I say Cowboy Pools is the best in the business, I mean that. I feel so confident that if anything were to go wrong with our pool in the future, they will back their product and help us. I truly believe they are a 100% customer satisfaction type of company. The pool is exactly what we needed to make the backyard feel complete. It is a little oasis and we owe it all to...
Read moreI was one of the early adopters of Cowboy Pools, and I can't recommend them enough! They've truly become a staple in the Austin community and have built an incredible community for stock tank pool enthusiasts like myself. Initially, I attempted to paint the inside of my stock tank pool as a makeshift liner solution and soon connected with Aaron, the owner. He shared an innovative idea they had developed specifically for stock tank pool liners. Aaron personally visited to inspect my liner paint job, recommended their new liner, and even helped with the installation himself. Talk about exceptional customer support!
Cowboy Pools has continuously impressed me with their commitment to innovation, from efficient heating and cooling options to their unbeatable stock tank pool covers. Before theirs, I'd struggled with multiple ineffective covers; theirs works flawlessly and solved all my issues.
Another thing I truly value is their outstanding customer service. Recently, after the freeze, my pump had an issue. I scheduled a service call on a Saturday and immediately received a personal text from their manager, Andy, who was attentive and reassuring. Greg replaced my pump that very Monday, texting updates throughout the day and even taking extra time to educate me further about maintenance.
Beyond excellent products and support, Cowboy Pools hosts fun events at their showroom, creating a genuine community vibe. Several of my friends have also purchased pools from them, and it's become very popular in my circle.
If you're considering a stock tank pool kit, look no further than Cowboy Pools. Their expertise, genuine customer care (thanks again, Andy and Greg!), and innovative solutions are...
Read moreEveryone deserves their own little oasis—especially during those relentless summer months. After far too much time spent in “analysis paralysis” trying to decide what kind of pool made sense for us, we finally took the leap with Cowboy Pools. And let me tell you—it was hands down the best investment we’ve made in our home.
These stock tank pools are incredible. There’s nothing better than working up a sweat in the yard and then being able to step right into that cool, refreshing water. It’s the kind of simple luxury that instantly transforms your space and your summer.
The team at Cowboy Pools made everything effortless. They’re friendly, helpful, and genuinely excited for you. From setup to follow-up questions, they’ve been incredible—customer service the way it should be.
Maintenance is quick (we’re talking minutes), and the pump setup is beautifully simple—zero issues. The hardest part was just deciding where to put it!
What we love most is how perfect it is for everyone. Little ones love it because it’s not intimidating in depth. Our parents love it for a relaxing soak. And my wife and I? We grab a couple of floats, lean back, and enjoy our little slice of heaven. Our neighbors even added the heat pump extension and use theirs year-round!
If you're on the fence—don’t wait. Do yourself a favor and get a Cowboy Pool. Your future self, covered in sunscreen and sipping something cold,...
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