Verbena Spa — Local services in Austin

I've been here a couple of times and both times were very disappointing. First time we got a couple massage and when we got there, they told us they don't have shared rooms for couples! There were some scheduling issues and my therapist was late 45 mins. Staff was nice and gave me a complimentary 15-min session but I ended spending most of my time sitting in the lobby waiting for my boyfriend's massage to end. Both steam rooms for men and women were out of order that day. The spa is very small and the steam room is also very small and uncomfortable on top of being out of order. They have no other amenities than the small out of order steam rooms. Second time I tried the singing bowl sound bath and it was really bad. The room had loud car noises and downtown honking from outside and all we heard was the very very loud bad music from the lobby, and multiple interruptions from other staff opening the room door to come in. They just don't have the logistics or room or equipment to deliver meditation or sound bath therapy. The instructor was good at the sound bath part but that was just maybe 10 mins of the session and the rest was very bad guided meditation and some pre-taped music. Not that it mattered because we couldn't hear anything but the awful loud club music from the lobby. I could not wait for the session to be over and I ended up with more stress! It's like I paid a lot of money to listen to Katie Perry! There were no candles or a dark comfy room. Overall, especially with their luxury prices, they need to get their logistics and quality under control and maybe don't offer services they...

The hotel is very nice and the breakfast we had at the restaurant was exceptional prior to our appointments. The staff at the spa were exceptionally kind and courteous, especially Hope and Wendi. Loved the steam shower in the locker room and the recovery room was excellent. If you are in to those therapies, it is a must to book. Plus it was very reasonably priced. The value of the other services did not match the price tag. If you offer services such as dry brushing and scalp massage please hire those who are well versed in the technique and the therapeutics behind the technique. It was evident that Wendi knew how to properly dry brush! My $205 massage was worse than having a student give you a massage. My daughter who accompanied me had a great masseuse. The scalp massage with the comb reminded me of when my mom would put my hair up in a pony tail as a child, dragging the comb and yanking on every knot in my hair. For a luxury spa, I would expect more seasoned professionals. The hospitality...

My experience at the Verbena Spa at Austin Proper Hotel in Downtown Austin was one of the most memorable spa treatments I have had. The 90 minute 'Tequila: The Proper Way' treatment was incredibly relaxing and allowed me to really rest and unplug. Every detail from the sip of tequila, to the fragrance of the essential oil blend, to the soothing chill playlist and the palo santo took me on a journey of the senses. I loved how the therapist incorporated a guided meditation which paired with the scents and music and took me to a special place I envisioned in the desert. I left feeling both relaxed and energized. I would highly recommend this treatment and the Verbena Spa for anyone visiting Austin looking for a unique and memorable...