Computer Crisis — Local services in Avon

Chris saved my sanity today by solving a really nasty web-page loading delay that had defied all my own attempts and my son's attempts to fix it with guidance we found by googling the general problem. Sometimes that works, and sometimes you have to call in a professional! He called me within minutes of my inquiry through Angi and was available right away to do remote troubleshooting. And he shot the trouble. He identified some corrupt files with file checking first, but these proved unrelated to the loading delay. He kept analyzing the problem, found the trouble, and shot it. Life was worth living again. Videos began loading at high definition again. And I learned a lot about the obsolete status of my router and extenders, and made plans to upgrade the router and beef up the whole home network. Excellent day! Chris's rates are very reasonable, and he offers a generous discount to first-time customers, too. Very highly...

I needed my business laptop repaired because it had ALL of my files on it so I ask neighbors who I could trust to bring my laptop too. Everyone said Computer Crisis. When I went to his Avon storefront I was greeted by a young man named James. He had a couple tables around him with piles of computers literally EVERYWHERE! I knew this was the right place. I went over my urgent problem with him and he assured me he would get me fixed up. I left my computer with James and roughly 5 hours later he calls me. You're all fixed up Vince. I drove to his storefront as fast as I could, got my computer, paid the guy and I was back in business! You need a fast and trustworthy place to bring your computer. See James at Computer...

I called Computer Crisis to ask if they offered cable management services for my PC. The person I spoke with said they don’t handle small jobs like that, which I understood. During the call, I also mentioned the recent Windows 24H2 update issues and SSD problems, but before I could finish, the representative hung up on me.

I found this unprofessional. If they were busy or uninterested in continuing the conversation, a simple “Sorry, I don’t have time right now” would have been more respectful. I also tried calling back but my call was forwarded.

I was only reaching out politely for assistance, and I believe a business should handle calls with professionalism, even if they don’t provide the...