HomeGoods — Local services in Avon

Very difficult to get around in the store with a cart. The employees that I've seen on a regular basis there (most, not all) are completely unhelpful and recently would not hold a large furniture piece for 2 HOURS saying, "we have a no hold policy". After calling Aurora looking for the piece they said they would hold it, but I would have to come by store closing so off I went from the West side where I live to Aurora. N. Olmsted Home Goods and Aurora both said the hold policy is their own in Avon and is wrong that things should be held until closing. I will do my best to go to N. Olmsted and Aurora from now on and AVOID...

I’ll preface by saying this is a management issue not a staff issue!! I just called in to ask if they could check to see if something is in stock. The poor woman who answered the phone literally had to tell me they don’t have the staff to go check, the line is already out the door as it is. How sad. These poor woman are being so overworked. I’m also not driving 25 min to see if they have one thing so they’re missing out on...

Great prices on everything. It's just a matter of if they have what you are looking for. It's best to go frequently because you never know what items you will find. When you do find something, buy it because it may be gone if you wait. Well organized store with helpful employees and plenty of parking. The Strongsville HomeGoods is also excellent. I highly recommend...