Zales — Local services in Barboursville

Zales absolutely blew me away, and a huge part of that was thanks to Jeremy. From the moment I walked in, he treated me with genuine respect and care, not just like another customer. He was incredibly knowledgeable, patient, and had a real talent for listening to what I wanted—even when I wasn’t sure myself. Jeremy walked me through options, explained everything clearly, and never once made me feel rushed or pressured. He went above and beyond to make sure I found the perfect piece, and honestly, the whole experience felt personal, not transactional. You can tell he takes pride in what he does. I left the store not only happy with my purchase, but feeling like I’d been taken care of start to finish. If you’re shopping at Zales, do yourself a favor and ask for Jeremy—you’ll be...

I went into the store in the Huntington Mall and was in need of some help finding the perfect gift. It didn't take long before I had a beautiful ring picked out due to the help of Katie and Laura. They asked me some questions to find out what was important to me and what I would prefer the most. We went through the process and the gift went over very well thanks to their knowledge, expertise and caring for my needs and in my price range. Their service cannot be beat!!!!! Highly recommend that you go and see them for all of your needs if you are looking for some very...

We went to the Huntington Mall looking for special wedding bands and to have the diamond from my engagement ring set into a different ring. The first jewelry store we went to was not very helpful. We felt like we had interrupted them. Katie, at Zales, was the complete opposite. She didn’t have all of the answers but she took notes and pictures of my ring to ask the jeweler. Also, she found us several options online for the special wedding bands and we ended up ordering from her. Katie and her friend were the absolute best and she even seemed happy and...