T.J. Maxx & HomeGoods — Local services in Barboursville

Was in the store Saturday evening, 6/3, near closing time (abt 15 minutes till per the announcement); approached the cashier line to pay for a pair of shoes. There were 2 cashiers, both waiting on customers and only 1 other person in line ahead of me. Cashier at register #6 took the lady in front of me. When the “guy” at register #2 finished with his customer, he walked away - down to register #6. When the “girl” finished with her customer, they stood at her register having a conversation. I started walking towards #6 and as I approached closer, I’m looking at them with a questioned look on my face. The female walked away followed by the male - he going back to his register. Neither of them acknowledged me in any way! I decided I would not give this store my money. I placed the sandals on the counter at register 6 and proceeded to leave. As I passed register #2, the male said “I can help you now”. REALLY!!!!! I told him “I’ve changed my mind. You act like you don’t see me waiting in line, I’m not buying.” As I leave, a middle aged White woman was getting in line and I said to her “they acted like they didn’t see me“. I am not a resident of WV; I am a senior Black female; so my first thought is racial. What would be your reason/excuse for such actions? Beware people...

I would like to bring to your attention a concerning issue that appears to be occurring across multiple T.J.Maxx locations. At the register, employees are informing customers that they are signing up for a "rewards card" and that all that’s needed is an ID to receive 10% off their purchase at many different places. However, in reality, customers are being enrolled in a credit card program.

This practice is misleading, as many individuals are not being clearly informed that they are applying for a credit card—which can have significant implications for their credit score. Regardless of any promotional discount or convenience offered, it is critical that employees clearly and explicitly communicate that customers are applying for a credit card, not simply a rewards or loyalty card.

I strongly urge you to review this matter and ensure that proper training and protocols are in place so that all staff provide full transparency at the point of sale. Clarity and honesty in these interactions are essential for maintaining customer trust and upholding responsible...

Came here for the first time with my mom as she was looking for a squeegee for her shower. The store is large and has just about a bit of everything. A lot of seasonal items, some imported candy, kitchen items and other household goods. We searched both the bathroom section as well as the kitchen section with no luck. They pretty much have everything except a squeegee. It is a great store to kill time in and just wonder up and down the aisles looking at everything. There is surely something that will catch your eye. The only real complaints are that the store does feel cluttered and the aisles can be congested. The checkout is in an awkward place and there is only one way into the checkout through a bit of a maze. Overall, I'd say give this place a visit if you're just looking to kill some time and see all the various goods they have in the store. Prices are pretty much in line with...