The salesman and prices weren't bad, the 3 star review is because of how misleading sleep outfitters return policy is. Prior to purchasing a bed I specifically asked if there was a return policy, the salesman answer by saying "yes, you have to sleep in it for a minimum of thirty days, after that you have a full year to return it". Right after i signed the receipt on a 4,500 dollar bed purchase i was asked to sign a acknowledgment of their exchange policy. The acknowledgment stated that it was a exchange policy for the same bed or a bed of equal or greater value. That is not at all the same as a return policy, i feel like the salesman intentionally misled me into believing i could return the bed to get the sale, then seconds after signing the receipt i was given the factual information. So, before you buy a bed, not just from here but any sleep outfitters, read and fully understand their...
Read moreMy wife and I went into Sleep Outfitters of Bardstown knowing the bed we wanted, because it was the bed that we had had for years, but was sold with our house so it didn’t have to make the move.
Once we spoke with Travis and he showed us a couple of different options, we ended up buying a completely different brand, a Kingsdown, which we had never heard of, but it was extremely comfortable. We also ended up buying another adjustable frame which we didn’t expect to do either.
Travis was very knowledgeable and zero pressure for the sale, it was a pleasure talking to the young man and learning about the various mattresses. I would highly recommend Sleep Outfitters of Bardstown as well as Travis to anyone looking for an...
Read moreAfter months of research I walked into Sleep Outfitters in Bardstown fully expecting the salesman would do everything in his power to convince me that I needed to spend more money. My salesman, Jason, was patient and listened to me describe exactly what I wanted, and led me to to the exact mattress I had been researching. Jason was very knowledgeable and answered every question I could come up with. I then decided I wanted to think about it overnight and Jason said “no pressure. Take as much time as you need.” The very next day, I made the transaction and my beautiful new bed set was delivered within just a few days. I will be needed another bed set soon and I will absolutely be calling Jason at...
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