Cape Cod Jewelers — Local services in Barnstable

I went to Cape Cod Jewelers looking for a cape cod double ball bracelet to add to my girlfriend’s collection. I had to guess her wrist size in order to keep the gift a surprise only to find on Christmas morning that the bracelet just about cut off all circulation in her wrist. I called to ask about an exchange and was pleasantly invited to come into the store. Upon arrival I was greeted by Laura who, despite being busy, was able to meet us at the counter and help with our order. After checking my receipt she took the bracelet and brought out a few sizes to see what best suited my girlfriend’s wrist. After finding the best size, Laura saw the old single ball bracelet on my girlfriend’s wrist and asked if she could clean it for us. She gave it back in pristine condition looking as if it were brand new and we were on our way. Overall I am more than ecstatic with my experience at Cape Cod Jewelers. They go above and beyond to meet your needs and make sure you are completely satisfied with your purchase. On top of all this they made the exchange quick and easy making sizing and purchasing...

I bought a Cape Cod bracelet for my daughter when I visited here in 2012; she was 13-years-old and has rarely taken it off since then! I thought it was a lovely place to shop and always hoped I could return (I live in Alaska). For her 21st birthday, I wasn't able to visit, but I looked at their website and was delighted to see some beautiful Cape Cod earrings to match her bracelet! I bought them for her and they arrived SO fast, all the way to Alaska in just a few days. They must have shipped them immediately when I clicked "submit" for me order! She absolutely loves her earrings, and I know they will be keepsakes for her forever! I hope to visit Cape Cod Jewelers in the future in-person, but it is wonderful to know I can buy this beautiful quality jewelry from the comfort of my living room! I highly recommend this...

Purchased my wife a 3rd cape cod bracelet as a surprise for Valentine’s Day. We recently moved across country but my wife really loves her other bracelets so I figured I’d just order ahead of time and have it shipped. Still have not received the new one now this way past expected delivery date. I emailed expressing my frustration and all I was told was we understand your frustration but that’s not our problem. Blame the postal service we chose to ship your item, as your not important to us! Well this will be my last purchase from them unfortunately. Truly a shame the lack of caring about customer satisfaction or service. Must be too big for us little people. It’s a shame there products are quality but there service is...