A few months ago, I had a really bad panic attack, and wen to the ER at the Bayonne Medical Center. I have never been to the ER before, and was new to Bayonne. I should've read the reviews first.
I was dealing with a series of hardships, many financial challenges, and life hardships, including moving into a building that was completely infested with bed bugs (because the landlords lied to my face and told me the building has no history of bed bugs). I had just moved in and now I needed to move out asap, but I had to exterminate the apt myself twice first, and I had very little time to do this, plus I was terrified of getting bitten by bed bugs.
I came to the ER, because I wanted some anxiety medicine, so I could focus on the task at hand, and not feel so overwhelmed. Instead I sat in a room by myself for over 3 hrs. No one spoke to me. No one helped me. No one gave me advice or medicine, or listened to my grievance. I came out about 4 times, to ask if a doctor was coming. I would be told that a doctor is coming soon, and then everyone proceeded to continue to ignore me further. In the end, no one helped me at all in any way. It was a complete waste of time. All they did was a routine blood test. Finally, I told them that I'm not being helped, that I came to the wrong place, and that I wanted to leave. Only after I said that, they sent in a mental health professional. I told her my situation, and that I made a mistake to come to the ER. That I should've probably gone to a psychologist to get some anxiety medicine. She then simply referred me out to a psychologist. This was at most a 5 minute conversation. I'm extremely disappointed and dissatisfied with the service I got at the Bayonne Medical Center. I was not helped in the least. My time was wasted. I wonder if they deliberately left me there for as long as possible, just so they could bill me more. And for providing this outrageously low quality service, which borders on neglect, I'm being billed almost $12,100. Plus there will be a separate bill from the ER physician (for the 5 minute conversation, but I'm sure I'll be billed in the $1000s), but the sum of which I have not yet been informed of. This is appallingly unjust. It feels like gouging.
Yesterday I went to speak with the charity care department at the Bayonne Medical Center. I have extremely low income and no insurance, and I know for sure I qualify for charity care to pay for the above bill. I called them several times to find out the exact documents they wanted me to bring to apply for charity care. When I came there, it turned out I needed to bring more documents. Why couldn't they tell me that when I called them? It takes me 1 hr to get to the hospital, and now I have to go back and bring more documents, wasting 2 hrs each day doing that. How many more times do I have to do this? The charity care office staff was kind of passive aggressive, actually. I got the feeling that they were antagonizing me, and trying to provoke me or humiliate me, wanting to make it as difficult for me as possible to get the financial aid which I qualify for. They made me get a profit and loss statement, which cost me almost $600 to produce. I need that money to survive, but fine, I had my CPA produce this document, burying me further into debt. However, they couldn't understand this statement (I had to explain it to them!), and then they pretty much overlooked it and wanted to see the original statements which the profit and loss statement was based on. So why did I need to waste $600 if I could've just showed them the original statements? Self righteous incompetence reigns in this institution. Just from dealing with the charity care office yesterday, made me have insomnia last night and a panic attack today. They have not been very charitable. This institution has done me more harm then good. Instead of helping me with my anxiety, they've made it worse, because now I'm worried sick about these bills, and have severe anxiety because of how horribly I was treated there. Will never go back there again, even if...
Read more6 months ago i was in new jersey for vacation and needed to see a doctor bc i was feeling the symptoms of a uti(very basic and common symptoms that most humans can identify) but i needed the medication so i made the mistake of going to bayonne medical center thinking i would be treated well and, well, i wasnt. im not even going to mention the woman who attempted to take my blood three separate times and blew my veins out each time, which had NEVER happened to me before in my life, im going to skip straight to the doctor who’s name i don’t even remember who from the very beginning took one look at me and immediately began asking me “do you have hypertension” my answer was no, next “do you have a thyroid problem” no, again and finally, i knew it was coming “but you have diabetes?” no, i do not have diabetes but even if i did that would not be relevant because i have a good relationship with my doctor and i would be on medication, i have a uti, i feel it, are you going to treat me for why i am here? he said no, he’s going to check my blood sugar levels because the lower back and abdomen pains i was feeling was because of the fat on my body and not because of a possible uti, at that point i just knew i was being punked, there was no way that this was a real doctor standing in front of me. he then began to question my diet and i told him i normally eat low carb but because i’m on vacation i wasnt following any specific diet and he decided to not listen to the part where i said i normally eat low carb and said that my diet is the reason i’m in this position and im questioning ??? what position?? what assumptions are you making? because the year prior i had lost 50 pounds so he was letting his own preconceived notions about my health and body instead of listening to me get in the way and thats a terrible sign for a doctor, but im NOT done, he also made the assumption that my grandparents had diabetes and he based that on me telling him that a few distant cousins had the disease, i literally cannot make this up. again, i can’t remember the doctors name, he was asian and on the younger side, this was back in january, so i don’t want anything but to warn people who visit this hospital, there are doctors there who don’t care to listen they just look and diagnose. OH and the best part? after he ran the tests he had to slither his way back into my room to tell me that i didn’t have diabetes surprise and that it was a UTI. wow. these are the doctors we are supposed to trust. i gotta...
Read moreHad to take my son to be seen for mental health. Nurse Cannazari was amazing. Truly an amazing woman. She goes above and beyond for her patients. She’s full of energy and positive vibes which is exactly what you need at a hospital especially when your child is not well. She made me feel at ease during a time I felt very nervous for my son. She treated my son with respect and dignity. Ppl usually look at mental health patients like they are crazy and undeserving of kindness or respect but not her. We’ve been to many hospitals and this is the first time he was treated with so much care, love, and respect. But it all came from her. You can tell she loves her profession. She is an example of someone who is truly making a difference. All it takes is one person to show a little kindness to really make an impact and she did that. I’m so thankful to her. THANK YOU. I wish everyone was like her. But if it wasn’t for her I’d probably give 0 stars if that was an option. My son expressed how she’s the kindest nurse he’s ever encountered. My son was there for mental health but suffered what I thought was a seizure. I’m not a doctor but that’s what it looked like. But then again I’ve never seen a seizure in person. I yelled for help, nurses and dr ran in. The dr took one second look at my son and said it wasn’t a seizure and walked right back out. Never showed interest or care to see what it could’ve been if it wasn’t a seizure. I felt very uncomfortable almost like if I shouldn’t have called for help. We were discharged without the doctor ever looking at my son or talking to me. No interest was sparked at all to see what might’ve caused that. My son all of a sudden in the middle of a conversation was taking deep breaths, he became cross eyed, and started shaking for a few seconds. Not normal. But I guess it’s normal and treated like nothing in the western medicine field or at least in that dr’s eyes.Or did he not show interest because my son was there as a psyche patient? This is what I mean by mental health patients being treated differently. They don’t get the same care a normal patient would get. I definitely want to escalate...
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