Bad experience .. Visited the salon for the first time on 12/15/2022 , requested to do Gel manicure and pedicure, started with the pedicure, Noted that the lady wasnât experienced at all , had couple accidents when she cut my skin by mistake , then a day after i had my toes swelled, the tools were dirty and there is no disinfection, I thought alma ( obviously the owner of the salon will not allow her to do my nails ) , when i felt like she will , i asked the owner is she good enough or able to do my nails , she said, âsure , she did my own â , i was like ok , may be i am mistaken, i wanted something nice for the Christmas and obviously the lady couldnât do it and asked her colleagues to help her with everything. And the result was nasty as I expected! First : alma ,you lost a customer with ur carelessness , its not the ladyâs fault, she may be new and wants to learn, u know its fine , let her learn in ur nails , not other peoples who paid for something nice especially in the Christmas time . Second, u r not honest , because i asked u if she can do it and u said yes , however u KNEW that she canât. Third, I regret coming to ur salon .. Forth , if anything happened to my toes or if itâs infected with anything, i will sue you. Fifth , you need to clean and disinfect...
   Read moreUpdate to my previous review: Sadly not a good experience. I made an appointment & requested a specific mani/pedicurist that my family member recommended (& I recognized)when asked if i had a preference over the phone. If the salon was busy at the time I was scheduled, I would understand- but it wasnât and some employees were re-directed by the owner to stop spending so much time in the pantry area. The young girl doing my pedicure appeared to be a novice/apprentice who didnât remove hangnails/push cuticles. Grateful she trimmed extremely carefully, but, still left them too long & didnât file/shape the corners after trimming leaving them pointy & rough. After my pedicure was done, they transferred me over to another woman for my manicure which was slightly better than the pedicure, but just very disappointing. Understandably, we all start new somewhere, but maybe some supervision or support by an experienced member would help. Not worth the expense this time. *
My first time here and I loved it! I also have some difficulty due to metal/foot surgery! Thank you ladies & thank you Ana for your sensitivity and...
   Read moreI only visited this salon because I happened to be in the area in need of a basic manicure and they have decent reviews. I checked online and the price of a manicure was listed as $9 which was also a draw.
During the manicure I was cut multiple times and bleeding. Sometimes it happens, but I was shocked when absolutely no alcohol or antiseptic was applied afterwards or at any point. I had to ask them to please apply some and they looked at me like they had no clue why I would request this. All that was applied after my request was powder to stop the bleeding, but that's not what I cared about. Looking around the place was covered in dust and I do not believe it to be hygienic at all. I'm actually shocked the reviews could be so high.
I do not plan to ever return here. Oh, and at the end I was charged $15 after the website said $9 so they are...
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