Insane customer service!! I’m completely speechless! I made 2 orders on their site. One Jellycat order for me and one for my friend. An employee at the shop reviewed the order & noticed one of the orders was going to someone else that wasn’t me. Can you believe they CALLED me to ask if I would like to add gift options?? They wrote out a little card from me to her and they’re wrapping it I am just so taken aback but the professionalism and truly just the way they have gone above & beyond!! You have gained a customer for life!! Thank you so much for making my friends first jellycats that much...
Read moreEver hear of Buy 5 , get one free??? I certainly have when I bought my first Nest candle here. Sounds like a great deal, huh?? Ever hear of buy 8 get one free? (I know, it sounds quite odd). Well that is what happens when they give too many free away at the 5th candle: they unknowingly and unapologetically jack it up to 8. Not cool. I'll take my business...
Read moreSo amazing! I was on the hunt for a Jellycat that my daughter wanted for Christmas. I couldn’t find it anywhere. I called Jeppie and spoke with Jesse who came through for me. He was so awesome and so helpful! I will definitely support this small business moving forward and I’m spreading the word too! Thank you so much...
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