francesca's — Local services in Beavercreek

My experience shopping at Francesca's was incredibly frustrating and disappointing. From the moment I walked in, it felt like there was a lack of clear communication and guidance. For starters, there were no signs or instructions about where to place the clothes I decided not to purchase after trying them on. I placed it on the chair in the trial room. The employee said I need to put it back on hanger and that it's not very kind and that I need to be respectful if I were to shop here. It felt dismissive and, frankly, unprofessional.

To make matters worse, the associates seemed more focused on their own tasks than helping customers. They weren’t offering assistance, and I felt ignored as I tried to navigate the store on my own. It wasn’t that they were overtly rude, but there was a noticeable lack of attentiveness and a general sense of disengagement.

It’s disappointing when a store doesn't provide the level of service expected, especially when it comes to basic customer interaction. I left feeling frustrated and unappreciated, and unfortunately, I don’t think I’ll be returning anytime soon. Customer service is key, and Francesca's missed...

super cute clothing and accessories for stylilsh women. a little over priced though for the quality of the clothes, they are very cute but it does not seem like they will a long life in wardrobe. however, I did purchase a blouse from the clearance rack and I am looking forward to...

This Francesca's is always clean and the displays are cute and easy to shop. My only qualm is that the staff's helpful and friendly nature is very hit or miss. Sometimes the ladies are amazing! And other times they don't even acknowledge that I'm...