Keep Smiling Dental - Lakeview — Local services in Beavercreek

Please see update on 5/18/22 Had some work done and was very pleased with the outcome. Dr Palm is out of my network but had came highly recommended and im willing to pay out of pocket for good service. After being told I was paid up on my account, I received a bill in the mail for 63.00. Called and spoke to staff and was advised it was back in January this charge occurred. Was never given a reason for why this bill was outstanding. Canceled all up coming appointments. I was paying out of pocket to go to them and was going to continue to go until now. Stay away unless you want to receive "bills" for work that was supposedly done 5 months ago. Stay away and find a dentist with better staff Update 5/18/22: Received a call today from the office. Now the story is the charge is from fees being increased back in January. The bill I received is for March and April but the 63.00 was from fees being increased in January (which I've never seen a statement from January) but never was told of the increase and nothing on the statement. Statement is itemized for all the work completed in March and April but not one thing shows fees increased or a separate line for the 63.00. They wanted to give me a 63.00 credit but I refused it because I'm not taking the chance 6 months from now that I owe it. I definitely don't trust the billing staff at this office. Now I'm going to wait for my completed work chart to be sent to me so I can take it to have reviewed. It's sad because the dentist was super nice...

If you are looking for a professional, caring, competent dentist look no further! I have been seeing Dr. Roddy and his staff for over 10 years now and drive from the Columbus area to continue my dental care with them. On recent visits I have been introduced to Dr. Palm. Dr. Palm is very friendly, professional, and caring. Dr. Palm found the cross bite in my 5 year olds mouth and is assisting us in having this corrected. I'm thankful he took the time to answer the questions I had regarding this issue. I love seeing Faith, my hygenist. She is very gentle, genuine, and thorough in her cleaning. Thanks Faith! I genuinely look forward to seeing you every 6 months:) Faith, as well as Kristine, were so gentle and patient when my 5 year old daughter had her first appointment. Thanks Kristine! You made my 5 year olds fear of the dentist totally disappear! She loved being able to touch the equipment and is in love with her new princess toothbrush:) I also saw Gail as my hygenist for many years. She was always very thorough and genuine in her care for me. Thanks Gail! All the receptionists are amazing as well! They always answer the phone and talk competently and with a genuine friendly tone. I wont be switching dentists anytine soon. When you experience such amazing care- from receptionist to hygenist to dentist- its hard to find a dental group that can rival the caliber of Roddy dental group. You all are amazing! Thanks...

Dr. Roddy and his staff are top notch, honest professionals and really care about their patients. Dental appointments run on time and only the necessary services are recommended. Dr. Roddy is compassionate about dentistry and it shows with his attention to detail and personal touch in getting to know all of his patients as if they were family. I needed a dental implant and Dr. Roddy completed the entire procedure in his office. My implant looks as good or better than my own teeth. My 2 children have had cavities filled and neither could feel any pinching from being numb, because Dr. Roddy knows what he is doing. I honestly look forward to dental appointments with Dr. Roddy because they are so easy and enjoyable. Hands down best dentist and practice in the area and I wish all my medical professional were...