The lovesac representative balanced customers and ensures this returning customer looking to add one more sactional to the mix was quickly helped and on her way. I had trouble with ordering less than a couch or love seat on line and wasn't sure about the fabric I wanted to continue, so I was planning a trip to Polaris when Google showed that The Greene had a Lovesac store right here in Dayton!! Had a very pleasant experience with the store, and even with other return customers adding some electronic features and who had one of the lovesac beanbag type chairs, too. Love that the labor day sale has already begun, 2 weeks before labor day!! Also the easy credit card financing payment method and shipping to my home. I forgot to finance this time, but did when I bought the original setup, and it was money well budgeted and spent. No interest. I do that when I replace my tires as well as it's part of maintenance and I like to level those higher end purchases. Thanks to the gentleman who assisted me....
Read moreWOW! I am beside myself with how happy I am with this entire purchase and experience.
First of all - if you get the pleasure to work with Mike Yinger on your couch sale, rest assured you are in the best hands! I was so stressed about the standard couch-buying process, and all of that stress melted away when I decided to give Lovesac a chance.
Mike made the process super simple and easy to understand, and explained it in such a way where I felt excited to purchase, not full of dread or appreciation.
All of the couch parts arrived quickly, within a week, and the assembly was a breeze. I've had this couch for a few months now and could not be happier. I have chronic back pain and this is the only couch I've had that helps the issue, and provides all the support I need.
I cannot recommend this...
Read moreWhat a fantastic customer experience! Thanks Mike! I work in sales, and consider myself to be a high maintenance customer. We met with Mike three times to figure out exactly what we wanted, and all along the way he made the process quick, easy to understand, and enjoyable. He helped us come up with a design and pallet that worked for our space, and the entire process was a very nice experience. Thanks Mike, from the...
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