Store was nearly empty on a busy shopping day, with more staff than customers, yet getting help was a struggle. Three employees were too busy chatting with each other to assist, ignoring my requests until the third "hello." Their response was dismissive - "probably no size" without checking inventory.
Only after insisting did one employee finally check and find my size. Their service style? Drop the shoes on the table and hurry back to their exciting conversation. The staff's complete disinterest in helping customers while prioritizing personal chatter shows they're clearly unsuited for customer-facing roles. A...
Read moreOur recent experience at Nike was unfortunately quite poor, largely due to our interaction with one of the employees. We found this employee's communication skills to be lacking, and felt that they weren't listening to our needs or concerns.
This was not the level of service we expected from a brand like Nike. Furthermore, the general attitude of the store associates we encountered felt unfriendly and superior, which added to the negative experience. Overall, it was a very disappointing visit. Definitely not something expected from Nike!!! Just shop online and avoid going in person particularly...
Read moreMade my way to Nike Bellevue for a curbside pick-up. Saw that there was line for people wanting to come-in and check out the new store which I get. However, I told the staff at the front of the line that I had a curbside pick-up and they said I had to wait in the line. I asked if they can bring it to the car then, and they were like we don’t do that. Doesn’t make sense why I would wait 20 minutes in line for something you could just bring to me. Also that store doesn’t come close to Downtown Seattle in terms of design, it’s cluttered and nothing stands out in terms of what they...
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