Simple Computer Repair — Local services in Benton Charter Township

Very good service. After I moved to MI over the summer my laptop had a blue screen of death when I unpacked it. I needed it working before school started in August. The worst time to have a broken laptop! My BIL recommended this place. They were honest and told me the price up front and any potential expenses, such as new parts. They called to communicate the plans and updates. It was a week or 2. They told me if they couldn't fix it, no charge. And if it needed a part bought, they'd ask before buying. They also asked to swipe the hard drive before doing so. The price ended up being exactly what was quoted. My hard drive was fixed! And they left info about what programs I had in case they needed to be reinstalled. They even peeled off the sticker residue I had on my laptop. That was something extra and kind. It's now January and everything is working fine. The man who helped me was also friendly and personable and put me at ease leaving my laptop...

Warning! Don't take your gaming computer here the technicians are incompetent and have no clue how to work on computers. If you read the reviews they are mainly mobile repairs not a lot of them are for computers. The owner is very rude when I emailed him he told me he wasn't in charge of the Benton harbor store and to contact another guy. Didn't want to give me the time of day to help me after I already paid them 50 dollars for a diagnoses that took them a week and a half to even just work on it. Mike the tech that looked at my computer didn't even do anything but just google my questions I was asking so that's what you'll be dealing with. Don't come here complete waste of time and money for gaming computers. People are incompetent and the owner doesn't care about his customers. I want my...

Brought in my Xbox One Series X because it all of a sudden wouldn't turn on anymore after working fine the night before. Expressed my concern to these guys while they basically laughed at me. Said that they could probably fix it and then proceeded to hold on to it for 2 weeks. Never once gave me a call to update me on the progress. I had to call them two times myself to get any information. All for them to finally call me on a Friday, saying that it was ready to be picked up. Of course I was happy to have my Xbox back for the weekend. Only to show up and have them tell me that they have no idea what the problem is and that I should send it into Microsoft. This place is a joke and I highly do not recommend dealing with...