Outten's Delites — Local services in Berlin

The only reason that I'm even giving this store a star at all is because of the fact that I can't write a review without giving them one. I am absolutely completely outraged and appalled at the experience that I just had in this store. We were asked to leave when I mad an honest attempt to let the ladies at the register know about a necklace I had just tried fell apart in my hands when I reached back to take it off. I was then informed that there is a "you break it you buy it" policy here at this store. Let me mention this was a $6.95 necklace. I told them that I would not pay for it. There was no intent to destroy something. The necklace was cheap and clearly defected. The woman then disappeared and a Gentleman comes out and confronts me and my children telling us that we needed to leave the store immediately as if we were criminals. Should I mention that both of my children are biracial? I want to believe that had nothing to do with it but I can't hell but think that there was definitely some racial profiling taking place. I am absolutely and completely disgusted with this kind of treatment this man doesn't even deserve to have a store. He gives a poor name to small business owners everywhere. I'm a small business owner and I would NEVER treat clients this way. Please spread the word people should not visit this location there are other stores in Berlin more worthy of your...

Nice little store, actually love looking around and spending some time here. The reason for the one star is the woman who works the counter. She's not polite and she's very fake. She's been rude to me more than once. I've heard her be rude to other customers. Today I went in to look around and I had something in mind to buy, I got there 20 mins before close so I was planning on being quick. When I walked in I was told ' we close in 10 mins' then she immediately started turning off lights and started to close. I could tell I wasn't welcome so I left. Horrible representation of the business. They rent booths out and people sell stuff. I bet the people paying rent to sell there would love to know she...

I love this store so I am giving it 5 stars! I look forward to stopping here whenever I am headed to Ocean City. It is huge and I can spend well over an hour looking at everything. HOWEVER, I do agree with the review about the woman at the register. The last time I was there she ripped a price tag off taking off some of the paint on the ceramic. When I pointed it out to her she asked if I wanted to go back and get another one? Ahhhh, noooo. It's a salt-n-pepper shaker from the 1970's. I doubt there are more in the back. Still I'll go back again but will watch...