Goodwill- Bernalillo — Local services in Bernalillo

I really like this Goodwill and have never had a problem before, but the manager today, whose name I never caught was quite rude and offputting. She was tall with hair bleached blonde. I was helped by Ignacio, who was a gem! There was a pretty gnarly tear on the fabric of one heel on these shoes I was going to buy, and he asked the manager to take a little off the price. When she came by she said, "They look new to me," in a moody way, which she would have seen differently if she had looked closer. Then, when he accidentally pressed the donate button and asked her to cancel the donation, she did it reluctantly saying, "Never heard of anyone who would cancel a donation," and walked off haughtily. I normally don't like to write bad reviews, but that kind of rudeness to customers I don't think should be tolerated. Who is she to judge a donation cancellation? Maybe I'm barely getting by right now and need every quarter I can save. She doesn't know. Plus, I thought Goodwill gets all their donations free and are supposed to appeal to those with less money. Today's visit did not feel that way and I left in a sour mood. Ignacio was...

This is a great goodwill: very modern and we'll kept. Always lots of great items available. I have purchased great art, shoes, cloths and knick nacks. The shelves are always well stocked and lots of great electronics. One of the less common items that can be found at this location is medical supplies for elderly as well as vitamins and brand new health products. Lots of shoes: in men's, women and children. Great selection of gently used cloths. The jewelry and specialty items are also very nice at this location. Very easy to access drop off station as well. MAKE SURE THAT YOU TAKE YOUR OWN BAGS AS THEY DO NOT PROVIDE BAGS. ALSO BE ADVISED THAT THEY NO LONGER OFFER COUPONS AT GOODWILL BUT STILL HAVE 25% OF ON MONDAYS. :-)). Overall great...

Been in the process of moving out of state, been dropping off bicycles , antique dresser, fishing gear, waders, sports equipment. Hundreds of dollars worth of usable equipment. Debated on getting rid of this heater which really works quite well and will not need in Florida where I'll be moving. When dropping it off the guy tells me he will not take it because he thinks it doesn't work, maybe because it was dusty. What's not dusty in this state. I regret donating anything to this place and will not be dropping off no more perfectly good merchandise to this this...