I went to the American Eagle in South hills village and had terrible experience with racial profiling. I was specifically looking for a couple pair of everyday jeans. I had items in my hand ready to try on and was continuing to browse the store. There was several other people in the store and no one initially made contact with me. I saw a pair of colored pants that I was interested close to the front of the store so I picked up two sizes to try on. As I picked them up I notice an employee RUN from the back to where I was browsing, not say a word and just stand there. I decided to walk away and continue shopping and something told me to look back at that employee and you should not be shocked to know that she had turned around and was watching me shop. Incredibly frustrated I looked at the jeans on the wall one final time so I could find them elsewhere online, returned the pants I was originally going to try on and left. So to the employee on 4/28/23 in the bucket hat that felt the need to Usain Bolt it to the place in the store that I was shopping and watch me, I donât care how old you are. You know better and...
   Read moreI recently visited the American Eagle store at South Hills Village, and it was a great shopping experience from start to finish. As soon as I walked in, I noticed how well-organized and clean the store was, which made it really easy to browse around. They had a huge selection of clothing for both men and women â everything from jeans and casual wear to some really nice hoodies and jackets.
I was mainly looking for a new hoodie, and I wasnât disappointed. They had so many styles and colors to choose from, and the material felt really soft and comfortable. Itâs clear that American Eagle focuses on both style and quality. Plus, they had great deals going on, so I ended up picking up a few extra shirts too.
The staff was super friendly and helpful. They werenât pushy at all, but they were always nearby if you needed help finding a size or getting a fitting room. It made shopping there very relaxed and easy.
Overall, I had a really good experience. If youâre looking for stylish, comfortable clothes at reasonable prices, American Eagle at South Hills Village is definitely...
   Read moreVery disgusted by the new return policy. I received 4 new pairs of jeans as a gift from a family member. I hate how they fit me, Iâm just not into the style. Also Iâm 6 months pregnant so not something Iâll be wearing anytime soon. I went to the store hoping to exchange for their new flowy pants. I was told that I can only exchange for another size because I donât have a receipt. All tags are intake. All the jeans are still on the website and in store. What happened to store credit!! This is so ridiculous. I am now our 4 pairs of jeans and my family member spent money on nothing. This is awful business and I wonât be purchasing from here in the future with that...
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