Spectrum Store — Local services in Big Bear Lake

WOW, Nancy Seidel ! THE SAME THING HAPPENED TO ME!!! "" never signed a damn thing and now try’s to charge me. BEWARE""" Sent a box I sent back never agreed to" I am a visibly disabled 60 year old cancer patient on a medical walker. Jassem and Scott stated three times, that if I bought a phone on THAT DAY, the phone would cost me a TOTAL of $21.05. I even repeatedly asked, " Are you guys punking me? " Jassem kept saying it was a "SPECIAL" on that day only. I then was EMAILED a CONTRACT, unsigned, undated, charging me $21.05 a month, for years!!! Illegally, Jassem then REFUSED to give me a copy of the unauthorized contract , he TRICKED me into. He even had a particular phone "ready", that was already opened and POLICE found ALL my calls were going through an unknown person who was intercepting my calls to my CANCER doctor and the FBI. THEN, Jassem added another address on my account, so I am ALSO paying for HIS Spectrum service. I am now sending SPECTRUM HQ my SWORN DECLARATION with all evidence. I am FRIGHTENED Jassem...

Spectrum Sucks with their overpriced, slow upload internet and employees with bad attitudes. I have been asking Spectrum for years to increase their terrible 10mbps upload speed and they have always said "NO!" So now I am getting Frontier Fiber with 500mbps upload and telling Spectrum "NO Payment For You!" Go pound sand Spectrum! You are not ripping me off any more. You finally have some...

This phone number does not go to this Spectrum Store, it goes to the corporate main line. I do not need to speak to corporate, they can't answer the question...only someone at this store can. This is highly infuriating and extremely poor service. And to whoever posts the management response, if you direct me to a corporate facebook or twitter, there is a special place reserved in...