Rivage Day Spa Birmingham — Local services in Birmingham

If you haven’t been here, you must come here. Especially for a massage done by the best of the best massage therapist (KIMBERLY). I am a regular for deep tissue massages. I have been to many manyyyy different places and had many different massage therapists good and bad experiences but this KIMBERLY lady at Rivage Day Spa definitely knows what she is doing. You can feel she loves what she does, her work comes from the heart.

Like excellent, excellent massage done the right way. You can feel how experienced she is while she is massaging you. And when I say a massage done the right way you have to be experienced with getting massages to know what I’m talking about. I am picky and I like my massages a certain way. This lady just knew what to do on me once she started and I let her do her job and I was super impressed.

She reads and listens to your body’s muscles and works on them so well. I never felt so relaxed. Her inner energy puts you at comfort in trusting the amazing massage she is performing on you.

That is the first time in my life I ever had a massage therapist in Michigan this good, this phenomenal. From start to finish. She read my body she worked so well with my body during the massage I never so relaxed in my entire life. Her techniques are outstanding. Great communication to the best massage I have ever had in my entire life. Magical hands, magical therapist, this is no exaggeration!!! KIMBERLY is definitely the best massage therapist here.

I will definitely come back for a massage here very soon and only see KIMBERLY. I will cancel my massage if I am automatically scheduled with a different massage therapist.

The only part I did not like was the front desk young girls. 0 greet once I walked in. 0 greet when I walked out. When I made the appointment the young girl on the phone sounded miserable, it was my first time making an appointment she’s supposed to sound happy and excited.

When you are a human with good vibes everywhere you step in, you instantly feel the bad energy/ vibes from others. This place needs mature good hearted people working at the front desk to greet people and know how to talk on the phone when people want to make an appointment to come in. You girls need a long time of training and if it’s not in you it will never be in you.

KIMBERLY, thank you once again for an amazing amazingggggg massage. You keep doing what you love and what...

The nail technician who did my mani and pedi by the name of staci was an absolute angel. Very kind I have nothing but good to say about her. The reason why I’m leaving a one star review is because of the way this salon is not transparent about their prices. I called and asked for a mani and pedi, the representative over the phone asked if I needed a gel removal I said yes I do and with me being a new client, they did not even disclose prices with me or if there was a fee for removals. Never did she mention that there was a hefty fee that comes along with that. With the way she asked it was like she offered, i think it’s very unfortunate and rude to not be up front with a price. I have never had a salon charge me $20 for EACH area to remove something as simple as gel! That’s absurd they charged me $20 for my hands and $20 for my feet just for the removal alone when you go to any other salon a full mani or pedi alone is $45. I ended up paying $40 just to remove some gel polish off my fingers on top of the cost of the service. In a way this spa scams customers by not being transparent about what exactly you will have to pay for. I don’t blame the nail tech, she was a very nice lady, I blame the person I spoke to over the phone who did not inform me what to expect. I have no problem paying for a service as long as I have knowledge of it instead of being hit with a hefty price at the end of my service. Los Angeles nail salons do not even charge as much as this place does. I got a basic mani and pedi with regular POLISH only, nothing special no gel no nothing and it brought my total to $145. I have never been charged so much for nails before in my life. Won’t be back to this place ever that was just completely and utterly shady behavior. Please do me a favor take a look at my nails and tell me if this is worth a $145 job. They’re basic white nail polish with a classic service, nothing special added on. Such a shame wish I would have stayed away instead of giving this...

So I spent the day here with my mother. The services we received were: Therapeutic massage Classic Manicure Classic Pedicure Hydrafacial

The reasons I gave this a 4 star and not a 5 star

-1 I received a massage from Jessica and it was AMAZING. However, a suggestion I would make which kind of shocked they didn’t have already as most spa’s I’ve been to have them. I have 36E breasts and lying down flat on my stomach is not the most comfortable so most spas accommodate this by having foam blacks to put under my shoulders so I’m not applying all my weight to my breast, and my shoulders are not sloping down. This makes the massage 100% more relaxing and easier to do. Foam blocks are not expensive either and only cost about $6-$8 dollars. I highly recommend Rivage invest in this.

2- the pedicure chairs are the most uncomfortable I’ve ever sat in. The chair is too far back from the bath bowl that I had to basically lay down to prop my feet up so the lady could fix my feet. Or I had to sit all the way up which defeated the purpose of having a massage chair. They give you a small toss pillow to help but again, a toss pillow moves you away from the back of the chair- making the back massage useless. I am 5’7 which is average height for a woman so I’m not sure who they are catering to.

3- I was at the spa for 5 hours and STARVING. I really wish they would have had granola bars. I know it’s “covid” but I’m taking my mask off to sip water and can easily have a bite and put the mask back on as well.

On a positive note

I received my hydrafacial from Allison and she did an amazing job. I will most definitely become a regular client of hers going forward.

The employees are very nice and the spa...