I bought a pair of boots from this store. I noticed that one of the boots had a ripped seam right in the front. I went into the store a week out of the return policy (of two weeks) to exchange. They wouldn’t allow it even the boots were obviously brand new and I had the receipt. They said they had to stand behind their return policy and wouldn’t do anything about it. I would think it would be more important to stand behind your product than your return policy. The worker said “well we likely won’t be able to resell them”. Which I thought was a very inappropriate comment, obviously you won’t be able to resell them. I have been a loyal customer to this place since...
   Read moreOh man, where do I even start? I began shopping at OOT the year they opened, (over a decade ago?!) and I STILL have clothes from my first shopping trip there. That to say, the clothes they sell are such timeless and quality pieces, you will have them for years. OOT is always my first stop when I need (or want) new clothing and accessories. There is something for everyone, and at a wide price point spectrum. I truly admire the approach the local owner takes to running the business, and who doesn't love keeping things local? I feel very supported when I need anything, and the staff and models are all approachable...
   Read moreI am so happy I found "Out of Town" when I moved to Bismarck. It's female founded and locally owned. (Yay!) And they have the very best team of in-store stylists that make sure you feel comfortable and confident, no matter your budget or body type. I've been super impressed with their online shop! ++ Fast shipping, easy returns, and they are very responsive via email. If you follow them on social, you'll see daily try-ons which makes it easy to know exactly which pieces to pair together. 10/10 would absolutely recommend...
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