Riddle's Jewelry - Bismarck — Local services in Bismarck

⭐️⭐️⭐️⭐️⭐️ to Jade, Sale Associate in Bismarck Riddles. With an extremely heavy heart, I entered the store on 9-15-24 to purchase a special ‘something blue’ for our mom to wear on 9-17-24 for our sister’s Celebration of Life service. (Diagnosed 7-10-24 w/ cancer, went home 9-10-24, had just turned 45 in August, leaving 3 kids (age 9,13, & 15). I was determined to not break down & decided not to share the details. Upon hearing ‘needing a pop of blue’ to wear on Tues. Jade lead me to the Journey Pendant💙 Tears welded up in my eyes by the time she finished explaining the meaning. Extremely helpful & compassionate while changing out chains, she also shared an experience as well making this purchase all the more meaningful & unforgettable! Assisting me in purchasing a chain for a ring my sister had just given me at her wedding held on 7-6-24, Jade was so patient & empathetic considering the entire situation. How she was able to turn a heavy situation into such an amazing heavenly encounter is beyond my understanding except THANK YOU Jade, you are clearly an incredible angel amongst us being used to serve others in their moment of need. I’ll treasure our conversation & most definitely will be returning & would HIGHLY RECOMMEND JADE 😇 PS - What an absolutely devine appointment, even my sister’s favorite color was colbolt blue. Upon entering store, Jade’s top caught my eye immediately. The time & effort she gave...

I have NEVER felt so valued as a customer as I did when I shopped at this jewelry store! As soon as walked into this place, I was instantly greeted with a warm smile and asked if I needed help finding anything. When I asked if they had any lab-grown diamonds for engagement rings, they did not hesitate to show me the selection of lab-grown diamonds they had on hand. Most jewelry stores would try to lead me away from lab-grown diamonds and tell me "its not worth getting lab-grown." But not Riddle's! They encouraged me to get MY dream ring, no matter what it was. They TRULY cared about what I wanted, regardless of price or diamond type. Not only did we find the perfect ring and diamond for the engagement, but they even helped me pay off the ring in a reasonable amount of time! I was able to come in when I had the money and pay of my ring in just a couple weeks. When I purchased the ring, they had to make an entirely new band for the diamond I bought and they were able to rush the ring and get it finished in just 2 weeks! It was done a week and a half before the engagement and I am forever grateful for this amazing company! My girlfriend ended up saying YES! and we are set to get married this next year! We will definitely be back here to purchase the wedding bands as well, thank you so...

What can I say, Rick was awesome. When he approached me he allowed me to be free to look at what I wanted to look at. He picked up quickly on my interests and needs on the perfect gift for my girlfriend. I went to several jewerly stores here in the Kirkwood mall, and I couldn’t help but tell everyone just wanted my money. Steering me away from rings I clearly have no interest in seeing. Showing me 4k-5k rings, and trying to use the “open up a line of credit” sales pitch too quickly and abruptly. Know and understand your customers wants before you start trying to break the bank. Rick knew immediately what I wanted to get for my girlfriend, and never tried to push the sale over my head. Rick clearly has an understanding on when to ask for the sale, and I truly respect a salesman that has that gift. Rick has earned my respect and business for any and all transactions in the future. Guaranteed. And for any customers reading this that want a comfortable and respectable experience,...