Very disappointed that the staff didnt have "time" to say hello when we entered the store. There were 3 employees on the floor and 2 other customers. While they were ringing up.customers and being very helpful to them multi-tasking was beyond their capabilities. One associate even walked over to a steamer and plugged it in. My daughter and I were looking at the clothing for something in particular. She plugged in the steamer and walked away. I stated that they must be too busy to speak. This was my first and last time in any Talbots based on the lack of kindness in this one. A simple "hello" goes a long way! An "I'll be with you in a moment"...
Read moreI am consistently impressed with the high quality of the clothing and the friendly customer service I receive at the Bloomington location of Talbot's. I was there last weekend and I had a wonderful customer service experience. I had a problem with an item I had bought a number of months ago and the assistant manager, Cherie, went above and beyond to resolve the issue. I will continue to be a regular...
Read moreWe visited our local store looking for beach/dressy clothes for our son's wedding. Amazing ladies on staff! We had no clue what to buy and they went out of their way to make suggestions, brought us different sizes as needed and checked in with us the entire time. Wonderful quality clothes and knowledgeable, attentive and friendly staff. We will definitely be...
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