Shelby Smoke Shop — Local services in Blue Ridge Manor

Update. The owner reached out to explain the rewards program, spend $100 and get $10 off on your next visit. This is a nice little perk. Here is the issue and why I am dropping my 4 star review to 2 stars and never going back here again. I went and spent over $100 on coils and juices etc last month, so I go today to spend my $10 reward but guess what... IT EXPIRED!!!! You only have 30 days to use that $10 and can't use same day, I bought well over 30 days worth of supplies which I would imagine is standard practice to most people. I wasn't told about the expiration date either. What are people buying that costs over $100 but also has them back in the store within 4 weeks, honestly it must be the high prices. This place is dead to me, good luck at this point with such high prices and a useless rewards program. I kept 1 extra star on the review since the place is clean and in a good location, but I wont be back with the pricing and an anti-consumer style rewards system.

Good people and good selection, I have spent alot of money here but I rarely come back because the pricing is higher than others...

Came in yesterday on my lunch break for a vape, Brandy had exceptional customer service and was able to talk to me about the different products they offered (also they have a cool little seating area where she had fallout 4 setup one of my favorites). Aside from being in a semi difficult spot to find nestled between roosters and another store front you can almost miss it but stop in and check out the inventory or maybe have a conversation and see what products fit your needs. They had everything from rda box mods to disposables like Mr fog with an extensive variety of flavors. I'll be back again. If not for another great conversation with brandy then at least...

Altsmoke is affordable clean, well stocked and the workers are polite. Brian in particular is a fantastic person with great knowledge and recommendations. The 10 dollar coupon per 100 is great but it is really unfortunate that the website and brick and mortar stores don't connect rewards etc. Also if you follow altsmoke Louisville on FB they post photos of stores that aren't the one here and is misleading advertising, these two small issues hamper the experience somewhat and knock off a star★. Still the best Vape shop in Louisville way better than super corporate Avail who doesn't even want you in their stores for longer...