Tim from Blue Ridge Computers is the perfect example of everything I love about Blue Ridge. This is a man who's main driver is helping. I have an arcade from a company I purchased that went out of business, so when that arcade started having issues i couldn't find help. Being that it's basically a computer in an arcade cabinet, Tim was my hail Mary call and he has come through in every way possible. This wasn't his typical service call but he still wanted to try to help and he definitely did. He was able to fix my issue and every time an issue has come up he has come through with a great attitude and fantastic service. This last call he basically walked me though the fix and even though he could've charged me a lot of money he wanted to teach me to fish instead of letting me buy a fish from him. I can't thank this man enough and he has taught me a lot. If you have a tech issue, Tim should be...
Read moreHe promptly fixed the problem I was having with connecting my older laptop to a borrowed wifi hotspot, and showed me how to change hotspot settings in the future, so the hotspot will work with an older computer. He also showed me how to make a couple of changes, which made my laptop run faster. I appreciate his willingness to not just fix my immediate problem, but to also take the initiative to address issues of which I was not aware, and to teach me. It was well worth the price and the trip....
Read moreI was not going to blow a day configuring (badly) yet another computer. I decided after a brief conversation, to take my new HP mini tower to Tim to get it configured. He did a super and efficient job. This computer screams and never misses a beat. It is fun to use. I wanted to give my old lemon to some folks that needed it. Tim wiped the drive, put my old data on a flash drive, and loaded with basic windows....
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