We recently rented a cabin called Emerald Inlet. The cabin was paid off in full for our trip in July. I called the office about a week ago and wanted some info on fireworks for the 4th of July. I got info on that plus was also told that the owners sold the cabin we have already paid off. I was told by Debbie to choose out of the nine cabins they have left on site for the dates I chose. I wasn’t really fond of what I had to choose for the same price at first. However, my husband called because we just couldn’t settle for choosing something we didn’t really want. We then got a lovely call back from Holly and she offered us another cabin that was about to be put back on the site and even drive to cabin to take some pictures for us to see if we were Interested. We didn’t care so much for that one only because the bottom half wasnt fully furnished. So she then offered us two more cabins and one of the cabins I absolutely loved called Patty’s Porch. We chose this one. I have to say that she is wonderful. She went over and beyond for us. She didn’t give up on us. Also we have been using them for about 6 years now and haven’t chose any other rental place. We have always had a good experience with A Blue Ridge vacation. The staff has always been a wonderful help and always taken care of you. Also to any future owners that want to use A blue ridge vacation this is the rental cabin company to use. Holly and her team do a great job at keeping the cabins clean when we arrive. The properties are managed very well. That’s how it’s suppose to be. Holly keep up the great work and the awesome customer service you provide for your customers. It will always go along way and you will deff have return customers just because you take good care them. Thanks so much for going over and beyond for Jacob and I. Anyone looking at this review give A Blue Ridge Vacation a try you will be...
Read moreAt first I was so excited to find a cabin rental with fees that were not astronomical. I opted for the $300 security deposit hold at booking. From there it just gets worse. I emailed the liability form back to the company more than a week before check in as instructed. In that email I asked to purchase the $40 insurance in lieu of the $300 hold. I received a response that it would be purchased. Check in day rolls around and I get a notification that $300 was charged to my credit card!!. I called and they said they would cancel it. Our vacation rolls around, the cabin itself wasn’t bad. The patio furniture did smell like dog and so did the carpets in the house. We didn’t stay in the cabin too much besides recharge time. We check out as instructed (they had two different sets of instructions with contradicting instructions, but w/e). During my check out, I noticed the $300 was still pending!!! The next day I get a text saying we broke their air hockey table and futon (both items we did not use during our stay). After receiving that TEXT, I replied we didn’t use those items. Then no response. I feel like I’m about to be scammed out of $300 still sitting on my card and they’re just mad I didn’t opt for the hold. We always leave things better than we found them and to be told that we broke furniture that wasn’t even used is disrespectful to say the least....
Read moreWe had a great time at Riverwatch , I cant wait to rent this home again. The cabin was professionally cleaned at check-in time. The views and nature sounds were beautiful and relaxing. We enjoyed meals outside . We all enjoyed walking around safely on the wide porches. The kitchen was equipped with everything we needed to prepare meals and there were plenty of dishes and glassware. The driveway was very pleasant and very easy to park plenty of vehicles. There is a long flight of stairs to the rocks and river below, but we were able to use them with no trouble. Also there are steps that go right down to the waters edge, great for getting in the water.The location was quiet and felt completely remote and peaceful. Even so, the Toccoa Riverside Restaurant (delicious local trout and desserts!) and the Lilly Pad family activity center (mini golf, fishing, gem mining) were less than a five minute drive away and downtown Blue Ridge (delightful shops and food) and grocery stores were only 20 minutes away. The owner was responsive to all our questions as we...
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