Childish amateurs .As i go to pick up my item with my ticket ( which on my ticket didnt show an cracks or scratches) i pick up my item walk out the door drive down the block and notice a crack on my tablet. When i go back in and show them that my item is not in the same condition as it was when i left it. I was told i droped it on my way out..........i was told i could have dropped something on it..............then i was told that when i dropped my item off the gentlemen had told me to my face it was cracked before he gave me the loan. I asked him if his surveillance cameras had audio to rewind them back and check for himself. He didnt check at all.After him tellin me im lieing to him and tryin to get one over on him my patiance was gone. So i asked another worker to give me another loan on the same item. This man gave me recipt that listed the crack. This place is a dishonest unreliable store. I was mistreated because someone in that shop is to small to admit they cracked my item and has not offered any type of resolution.this will be resolved if not by the owner (which i have not spoken with) then in court. If anyone has to get a loan from that shop be sure to photograph , video the condition of your item before you sign anything. Thay have no problem giveing you your property back broken and then call u a lies and say...
Read moreI’ve been a customer of this shop for over 3 years now, and I’ve come to know the guys who work there as genuinely good people. When you go to a pawn shop, you have to know that you are not going to sell your item for what you paid for it!! Also, your belongings have sentimental value that unfortunately does not equate to dollar value. I have always been greeted with a warm welcome, and been given very fair prices. I have many times gone to them when I needed a cash loan for jewelry, and when I returned to pick up my items, I was charged a lower interest rate than any other pawn shop in the area. I also think it’s very important to mention that the people who work at this store have always kept my personal items in a safe, secure place . Finally, if you are able to buy the jewelry they have to sell, the jewelry for sale in this store is absolutely stunning...from diamonds to watches to precious and semiprecious gems. You will not be...
Read moreThis place has awful customer service. Super disrespectful. They pray on the weak that need money and low ball you. I had a 2014 MacBook in with them, i went to take it out and they said “only cash, to get property out” okay np. I explained well i’m On my lunch break and won’t be able to come back until next week with cash. Guy says sure np. So I come back and they so “oh sorry you are 4 days late and didn’t file a extension so it’s ours now” they purposely didn’t tell me I would be a few days over when i went in the first time to get my property so that they could take advantage of a customer and gain the item. Then one of the employee’s starts yelling at me in another language. Just sad places like this will do these kinds of things. I lost years of memories so they could make 100 bucks. I will be posting this on every platform. Facebook, Yelp, etc, to try and save someone the experience I had with...
Read more