CELESTE — Local services in Boerne

When I walked in, right away I felt judged by the lady working there. The way she looked at me, her tone, the way she asked if she could help me was in a way like I was lost and shouldn’t be in there. Very stuck up. She pointed out the sale section like that’s where I should be looking. I also felt like she was keeping a close eye on me in a way like I would steal. I wasn’t looking at the prices when I found a little jacket I liked on sale. I looked at the price and hand written I thought it said 20 something. I found another shirt I liked but it was $80 and when I was checking out I was making small talk about that shirt and she made the most snotty comment about it being that way with higher end clothes. Then she told me the total for the jacket and I clearly did not see the barely legible 1 in front of the price. So I decided I didn’t like it enough for that price, and I’m sure deep down inside that lady got some sort of satisfaction out of it, like she judged me correctly. I would like her to know I’m frugal not broke. So the next time someone walks into your store with a bunch of tattoos, don’t judge them like they don’t belong in that store. You know nothing about me or my life and every person, no matter what they look like, should feel comfortable coming into places like this. This almost ruined my day but there are way too many other shops that I had an amazing...

After two visits, we can come to the conclusion: clothing was a great price and there is a great selection, but customer service was lacking. Instead of feeling like a valued customer, we felt like pests. Our experience was subpar. We were treated like thieves. The two ladies working had a very demeaning attitude. One scrutinized my 18yr old daughter while trying on a piece of clothing. Another had a negative nonverbal aura that was felt throughout the store. When we checked out; there was a feeling of uneasiness and discomfort from the cashiers/clerks. They both seemed to rush the checkout process, while again giving off an negative attitude. They seemed to deliberately make us feel uncomfortable throughout the experience; there was no thank you, no gratitude, just dirty looks the entire shopping experience. We were there three days ago, but we still talk about how awful it was, and probably...

My friend and I went in to Boerne a week ago and happened upon this store. We were treated so kindly while there. Bernie was just fabulous in assisting us. I purchased several tops and some jewelry and my friend purchased several dresses. We loved the store! Had so much fun and bought way...