I don't know what is going on with this business, in just the last month it is like no one wants to acknowledge the customers anymore. My last few purchases I was helped very nicely. Now I have gone in each store looking to make a purchase of a higher quality wig for daily wear to work, and I have been ignored. There are employees present but I guess they don't want to be bothered. On one occasion another customer commented "it would be nice if somebody would come over to help me". I tried once more today at the Midlothian Tpk store, the lady at the counter greeted me so I thought maybe today I can get some help. I walked around to the wig area, looked at several wigs I was interested in but the employees in the area again did not approach me at any time and seemed to be deliberately "ignoring" me. I saw another customer walking around, no one helped her either. I guess they don't want to...
Ā Ā Ā Read moreāāāāā BeautiFull is my new favorite beauty supply store!
This place is a total gem! The moment you walk in, you can tell itās run with care. Itās super clean, well-organized, and stocked with everything from hair care and wigs to beauty tools and trendy accessories. The product selection is amazing way better than your average storeāand they even carry hard-to-find brands I usually have to order online.
The staff is so friendly and helpful too. They donāt just point you in a direction they actually take time to help you find what works best for your needs. Whether youāre a pro or just experimenting with a new look, they make you feel welcome and confident.
Support local and check out BeautiFull youāll be so...
Ā Ā Ā Read moreHands down this is the best Beautifull location in Richmond "Customer Service Wise". The store is smaller than some of the locations but the staff is extremely friendly. Each time I've visited I was promptly greeted upon entering the store. Also the Assistant Manager was very helpful during my visit. While most of these businesses are small and family owned it is nice to see this location has employees that looks like the customers they are marketing towards. Even though it's a little out of my way in comparison to the other locations I'm willing to travel a little further for an...
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