Michaels — Local services in Bossier City

DO NOT BUY ONLINE

I ordered multiple items at once, one was shipped immediately. The other was not shipped immediately, and it took them a total of 28 days and 5 phone calls/website chats for them to cancel it and give me my money back. Everyone that I spoke to acted as if they couldn't help me and would have to involve a "manager" and would call me back with an answer, no one ever called me back. I will never order another thing from them. This was purchased as a gift 2 weeks before the person's birthday, and needless to say, they never...

Ordered online to pick up in store only sale items that were BOGO free. Store was out of the second item so the person filling my order would still give me one at full price. There needs to be communication between customer and order filler or at the least an option for replacement button. But in reality employees really should memorize their own sale ad to notice when a customer isn’t getting charged right and let the customer know. Not the first time this has happened. I’d a hassle...

The manager here made me feel like a jerk for having him do a $5 off price match. The cashier even apologized for him being so rude, so it wasn't just me.

He said no retailer likes losing money so don't expect him to seem happy about it. I told him they weren't losing money, they just weren't getting the ridiculous price they put on the shelf.

So anyway, now I have to decide whether I just never go here again or if I only ever go there when I'm doing a...