Swarovski at The Shops at Prudential Center — Local services in Boston

Employees were incredibly unfriendly and unwelcoming to the point where I regretted my entire purchase at the store today. No one welcomed us when we entered and ignored us the entire time we were browsing even though there were 4 employees on deck. When the man behind us entered, one of the women at the front counter immediately greeted him and began telling him about special deals. No idea why we weren't given the same treatment. When I made my purchase, the box for the necklace came ripped???? I was so tempted to just return my entire purchase before I even left the Prudential. Do...

Today went to buy a bracelet for my mom birthday, and there were three bracelets next each other and the price they had in front of them is $79. I liked the price, and when I wanted to pay, the cashier told me the price is $129. And when I told them, how is the price $129 and the one in front of the bracelet is $79? they apologized and told me that the price is only $79 for the other two bracelets. by the way, they were not organizing. It looks like,...

My experience at this location was nothing short of perfect. I worked with a young lady, Taneajah, who was pleasant and non-pressured in the search for the perfect ring. Once finished,.she not only educated us about the Boston metro system but walked us to the platform (across the mall) and explained each stop. She then, to my shock, bought my ticket for me! What a consummate professional! I easily made it back to my destination with a beautiful...